We thought there was an issue with the heated seats on our daughters 2017. The touch screen has the option for enabling heated seats on remote start but we found it was not working. Took it to the dealer today, they tell me that "the car's computer senses if someone is actually sitting in the seat and will not turn the seat heat on during remote start unless someone is actually sitting in the seat" This sort of contradicts the principle doesn't it ? Our 2015 Cherokee heats its seats during remote start. Now I'm confused. Am I missing something. Not certain if we would have gotten heated seats if we'd known this.