Welcome to the forum!
As for the solicitations, that is extremely interesting, did you fill anything out somewhere, or did you randomly get notices? If you can smell the coolant take a check at the reservoir, and if the coolant is still at the max line, then you're smelling the grease used around the HVAC system, and all you need to do is take it in to your dealer and have them change it out for a different grease [More info about the coolant smell can be found here: AST V.2].
As for the shift points, get the trifecta tune and talk to Vince about tweaking them them to your liking. As for lowering your Eco, your best route is to go with coilovers, although if you don't want to drop ~$1K on a set, I would recommend Eibach lowering springs. If you're looking for performance, I would say get the K&N drop in filter and do the resonator delete for a cheap, but decent gain. Anything else, just ask around, there are plenty of routes to go with your Eco modding wise, and theres always at least one active person who specializes in different areas.
Also, its nice to see more bay area Cruze's on the forum, we need more.