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Discussion Starter · #1 ·
I previously paired both my cell phone and my wife's cell phone in my 2012 Cruze. My wife got a new phone, and I inherited her old one. I deleted all the pairings in my Cruze, and wiped/reset my wife's old phone (an iPhone 3GS), set it up as mine, with a new SIM card, and gave it a new name in iTunes ("Andy's iPhone").

Unfortunately, when I pair what is now my phone in my Cruze, the dash display continues to display "Jeannie's iPhone", which is what that phone used to be called before I wiped it. How do I clear this setting in the car so it will pull in the current, correct name of the phone?

Thanks in advance,

Andy
 

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Yep, I had done that but it didn't work. Sorry, I re-read my post and it wasn't very clear--I had deleted the old pairing, then re-paired the phone, and yet the old name for the phone was displaying in the car--even though the phone itself had been wiped and given a new name.

However, I called Onstar tonight and they put me in touch with someone at GM Infotainment, and the guy there added one piece that solved the problem:

After deleting the old pairings, shut the car off and leave it alone for a few minutes so the memory can clear. Then restart the car and pair the phone in the usual manner. This worked perfectly.
 

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Yep, I had done that but it didn't work. Sorry, I re-read my post and it wasn't very clear--I had deleted the old pairing, then re-paired the phone, and yet the old name for the phone was displaying in the car--even though the phone itself had been wiped and given a new name.

However, I called Onstar tonight and they put me in touch with someone at GM Infotainment, and the guy there added one piece that solved the problem:

After deleting the old pairings, shut the car off and leave it alone for a few minutes so the memory can clear. Then restart the car and pair the phone in the usual manner. This worked perfectly.
Power cycle the car - gotta love it.
 

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Yep, I had done that but it didn't work. Sorry, I re-read my post and it wasn't very clear--I had deleted the old pairing, then re-paired the phone, and yet the old name for the phone was displaying in the car--even though the phone itself had been wiped and given a new name.

However, I called Onstar tonight and they put me in touch with someone at GM Infotainment, and the guy there added one piece that solved the problem:

After deleting the old pairings, shut the car off and leave it alone for a few minutes so the memory can clear. Then restart the car and pair the phone in the usual manner. This worked perfectly.
Considering how you can simply turn the car on with a simple flick of the key... liken to the push button on a computer or laptop it does not surprise me that it would need to be power cycled to get it to retain (in this case forget) the existing configuration. :eusa_clap:

Thanks for sharing & then coming back to follow up on what you found out... something not in the OM. :th_dblthumb2:
 
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