Is this an Auto Nation Chevy Dealer? The Service Contract that you bought may or may not cover the labor as these shops are paid 33% of book labor and that's on a GM claim, who knows how low they go with independent shops. I would imagine they billed your non GM Warranty. I just had the identical repair today and the only parts needed were the Pump, the clamps which had to be ordered, and replacement fluid, along with 2 Rental Car days. What is the name of the Service Contract provider and what level of coverage did you get. Also it might be time to call the Service Director or the General Manager?So they finally admitted to the thermostat being under powertrain and are returning my $100 deductible.
That labor is still pretty crazy high, though. Any chance I can get that knocked off? All I kept hearing was "this is an independent dealer and we cant dictate what they charge." Its so obvious that they charged all of the labor for all 3 jobs and put it under the hose work.
AutoNation is a very large chain of dealerships. When they operate a GM franchise they are required to honor the GM warranties. Likewise Toyota warranties are honored at their Toyota franchises. However, a GM franchise doesn't honor a Toyota warranty.That is true if the O/P would have presented themselves at a GM Dealer. AutoNation does not honor a GM Powertrain warranty which runs for 5 years 100,000 miles.
Which begs me to ask, what have you had done, and were they power train items AND were you charged $100?? If so I would be asking for money back. I'm sure this is done to many people. Get to know and love your GM Dealer until you expireThe service rep told me the water pump was covered under the power train warranty, though.
And I have had other things serviced at this location that fell under "power train warranty".
Actually GMPP is a 3rd party contract as well and now as of this year the unofficial GM preferred policy. I spoke with those goons located in Chicago once and they told me if I cancelled their coverage I could never "Re Buy" another one. I cancelled and bought another GMPP for $500 less!Third party warranty. Not GMPP.