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Discussion Starter · #1 ·
Thought I'd put this one out there and see if anyone else is having similar issues. Noticed the other day that the steering wheel on my 2011 Cruze LT with automatic transmission is starting to "stick" in place at highway speeds (>60 mph). I notice it most when making tiny steering corrections on the highway on long straight stretches of road. It's almost like there's a "notch" in the steering and the wheel gets seated in the notch when going straight. It takes a little effort to move the wheel out of the "notch" and I can feel a physical "pop" or release when making small steering adjustments to keep the car going straight. Took it to the dealer and they couldn't recreate the problem in the shop and said a visual inspection of the car turned up nothing. They attributed the issue to "normal characteristics of variable effort steering" but I'm pretty certain this isn't normal. Anyone else having this issue or heard of something similar. My next step is to try and persuade a tech from the dealership to come for a ride along so they can see the issue, but not sure how easy it will be to convince them.

Sorry if this problem/question is explained or answered elsewhere on the forum; I didn't have time to scan posts this morning from work. If it is answered somewhere else, please point me in the right direction.

Thanks!
 

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welcome to mysterious steering problem. I had the problem the other week and lasted about 5 days. Since then it has returned to normal so I know I am wasting my time bringing it to the dealer. GM should be taking this serious as it is a major safety hazard. I think a lot more people will start having this issue as they put some miles on their cars. how many miles do you have?


http://www.cruzetalk.com/forum/25-service-issues/4413-steering-issue.html
 

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Discussion Starter · #3 ·
I've got just over 10,000 miles on it. Didn't notice the issue until about 10 days ago, but it definitely hasn't gone away yet. I don't seem to notice it if I'm only going a short distance on the highway, but on days my commute is > 45 miles (2-3 days per wk) I definitely feel it. Hope they figure this one out soon. I agree it feels like a pretty major safety hazard.
 

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Honestly, I would trade it in tomorrow if I didn't have to dish out at least 6 grand for another car. I do like the car but I don't think its capable of being the work horse I need it to be. I put 25 k a year on my car. Maybe after I get the glitches worked out it will prove me wrong. Time
will tell!

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Discussion Starter · #12 · (Edited)
The TSB for the thrust washer is for the steering wheel adjustment lever sticking. It's from July 2011 - P10462. The problem here isn't the adjustment lever sticking, it's the whole steering wheel sticking. Not sure changing the thrust washer will fix this, but Cruzeman has his in the shop to have the thrust washer replaced so we'll have to see if that does the trick.
 

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I should be picking the car up today, I gave them a list of issues to address. Dealer just waiting for the little hose that I believe attaches to thermostat. The rubber cover that goes over that hose fell off.
Probably won't know for awhile if steering is fixed because the problem would come and go. On a side note they gave me a forrester rental. The powertrain seems nice but the interior feels very cheap compared to the Cruze.
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k...so what does the prob feel like?...mine seems to never have the probs others do...my steering is always straight and fine..no changes or anything..and i feel whats happinging with the car and road the whole time...other than the weird sound that the a/c compressor does,,that will be replaced some time...and me thinking that the right front susppention makes more of a "bump" noise than the right....my car is doing pretty good..it seems to be getting better with each mile i put on it...and im in no way easy with it...esp after playing forza for a while..lol.
 

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Well the steering problem came back today and I'm sick of smelling antifreeze when the heater is on and when i park in garage. My POS is going back to the shop and I refuse to take it back until they replace rack and actually fix the antifreeze leak. I will not take could not duplicate anymore!:angry::angry:

O and my rear suspension creaks like an old rocking chair.
 

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I have the same problem with my 2011 rs cruze, 14,000 miles 40 miles a day, it is scary to drive on icy roads, constantly trying to correct the steering, brought it to the dealer and they said they could not duplicate the problem, they could not bring up any codes.
 

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Having same issue with my 2011 Chevy Cruze steering. Kept telling my husband feels like it's sticking. He finally drove it last night and said it was very annoying and not right. Finally...now going to take it to dealer and they better not tell me they can't find anything! Little scary reading all these posts here. Otherwise, love the cruze. Have less than 7000 miles on it and will have it a year in March. Noticed no one else has posted since dec of last year. Wondering if I will get any replies on this. Hopefully, doing this right...if not apology as new to forum. Thanks.
 
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