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17 Posts
First off, I know I'm late to the party on this subject, but here goes. When the oil related recall was issued last summer, I refused it because I do my own oil changes and I installed an aftermarket drain plug with a short spigot that can direct the oil where I want it. The dealer told me that was fine but I was now responsible if a fire were to start. I agreed.
This past April on my way to Florida, I received a flat tire in rural South Carolina. The local dealership took it upon themselves to cut into the panel without asking me. I called Chevy Customer Service and I was told the dealership was right to perform the recall without my consent. I mentioned that if it was mandatory, why did my dealership give me the option to refuse? I was then told that that was the wrong approach from my dealership to give me the choice. Since then, however, many other people have told me they refused the recall with no issues, they just had to sign a legal document of some sort absolving GM of responsibility. I really don't want to make trouble for Chevy, GM or the dealership in South Carolina, unless I have to. I do, however want an uncut under panel. It smooths out the airflow, but more importantly, it is a shield from saltwater (I live in the north). Also, every time I'm under my car, I cut my arms on the jagged edges.
My questions are: a.) Do they still manufacture the panel in question that they have been cutting up? b.) If not, any suggestions where would I look for one uncut off the secondary market? c.) Are they manufacturing a new piece with a larger opening than the original, but smaller than the huge section that they've been cutting out? d.) Can someone say with certainty what the correct procedure is for declining these recalls? Was the South Carolina dealership right to perform it without my consent? Or are my friends and home dealership right in saying that I had the right to refuse it as long as I take ownership of the consequences?
This is a big deal to me as I would like to minimize the rust under the car and winter will be here before we know it.
This past April on my way to Florida, I received a flat tire in rural South Carolina. The local dealership took it upon themselves to cut into the panel without asking me. I called Chevy Customer Service and I was told the dealership was right to perform the recall without my consent. I mentioned that if it was mandatory, why did my dealership give me the option to refuse? I was then told that that was the wrong approach from my dealership to give me the choice. Since then, however, many other people have told me they refused the recall with no issues, they just had to sign a legal document of some sort absolving GM of responsibility. I really don't want to make trouble for Chevy, GM or the dealership in South Carolina, unless I have to. I do, however want an uncut under panel. It smooths out the airflow, but more importantly, it is a shield from saltwater (I live in the north). Also, every time I'm under my car, I cut my arms on the jagged edges.
My questions are: a.) Do they still manufacture the panel in question that they have been cutting up? b.) If not, any suggestions where would I look for one uncut off the secondary market? c.) Are they manufacturing a new piece with a larger opening than the original, but smaller than the huge section that they've been cutting out? d.) Can someone say with certainty what the correct procedure is for declining these recalls? Was the South Carolina dealership right to perform it without my consent? Or are my friends and home dealership right in saying that I had the right to refuse it as long as I take ownership of the consequences?
This is a big deal to me as I would like to minimize the rust under the car and winter will be here before we know it.