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Jump start gone wrong

9348 Views 9 Replies 7 Participants Last post by  KENSTV123
Hello,
A few months ago I had to get a a jumpstart at the border crossing on my 2011 cruze after they did an inspection, and left my lights on. The border guard crossed the cables and the battery smoked a little, and after they finally did it right I was left with a non working stereo,no turn signal sounds, no door chime and my stereo is always lit up
(see photo) It will insert and eject cd but will not turn off or display anything else but what is on the photo. Any help would be appreciated.

Thanks.

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Just be glad that's all that's wacked. That could has easily totaled the car. I'd start by changing out the radio module. Note that you'll have to have a dealer reprogram a new unit to match your VIN. You can't just pull one from a wrecker and make it work. The display module is also a possibility, but given the lack of sounds, I think the main unit is having problems.

As a practical matter, I think you have two choices: Take it into a dealer, or drop in a after market radio with the harness needed to make it work.
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I 2nd that radio swap and check fuses in the event other stuff went and you not sure of it yet.
I had a friend that this happened to, the other party jumping his truck connected the cables backwards, and it not only smoked but melted the casing around the jumper cables LOL...luckily nothing else was damaged....hopefully you find out what's wrong and it's not too costly!!
When new vehicle sales were down, thanks to God for jumper cables, those kept our sales up. Certainly a variable to the damage done depending on the state of charge of your vehicle's battery. It has to be discharged first and charge up in the reverse direction.

The first thing to go would be the main diodes in your alternator, they would be forward biased, hopefully they would short out to protect the rest of the electronics, but typically will burn open. For reverse polarity protection, the simplest cure would be to design a circuit that would operate at 0.6 volts less with just a single diode in series, most can take several hundred volts reverse voltage with no damage, it just simply will not conduct.

But they don't do this, instead add a parallel diode to the electronics, if it is there at all, that will conduct if reverse polarity is applied. But typically too small, what it is suppose to do with reverse polarity is to conduct blowing a series fuse, but the diode may short out first due to excessive current.

Another really stupid idea enforce by idiot marketing, those stupid basterds are in charge, is always hot. With a vehicle like my 88 Supra the radio and most of the electronics is off when the ignition switch is off, so reverse polarity wouldn't hurt anything. Cruze does have an ignition relay that is off if the ignition switch is off, and this should be the case whenever jumper cables are installed. Do you really give a dam that you can turn your Cruze radio on when the ignition key is in your pocket?

Remote entry always has to be hot, and do you really give a dam if your dome light stays on for a few seconds after you close and lock the doors? Marketing seems to think so, again a bunch of stupid bastards. But do it their way or no longer have a job. Anti[thief, in my opinion completely worthless always has to be always hot.

If your head lamps were left on, the BCM should have turned them off, but facing another more newly created problem, the battery. Basically on the excuse to save weight, instead of putting ten pounds of crap in a ten pound package, doing that today in a five pound package. Self discharge has become a major problem the way they are designing crap today. Also your BCM is always hot.

And of course the ignition switch in the Cruze is not a switch, it just fires commands to the BCM. And your radio is not a radio, its a computer that depends on code stored in flashram to operate. 0.75 volts on the wrong pin can erase all the code in the five computer systems in the Cruze. 04 Cavalier sure wasn't this way.

And unfortunately you cannot go to your computer and download the code to reflash your ram, have to go to your dealer. I would try this first.

Really do not like how they are making vehicles today, but not only GM, they are all doing this now.
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Thanks for all the replies. More opinions would be greatly appreciated. Also, has anyone had exactly the same problem, or is it always a different outcome when "the lines are crossed" ?
Thanks for all the replies. More opinions would be greatly appreciated. Also, has anyone had exactly the same problem, or is it always a different outcome when "the lines are crossed" ?
Never crossed them before, I know a few who did in other (older) cars and blew a bunch of the fusible links making the car not drive away that day.
Thanks for all the replies. More opinions would be greatly appreciated. Also, has anyone had exactly the same problem, or is it always a different outcome when "the lines are crossed" ?
Not about to try this on my Cruze to find out. Already witnessed a battery exploding with reversed polarity, poor guy got coated with sulfuric acid, wasn't a pretty site. Yep, it can be worse.

Would just go to a dealer and get your radio reflashed as they call it. Reinstalling the firmware. If you need a new radio, do not believe you can sue the government. Assume you were crossing back into the USA when this happened.

Friend called me about two weeks ago, stalled with a dead battery, elected to take my Supra instead of the Cruze, uses PROM and has a much larger battery. With the Surpa engine idling and with a flashlight, connect the red cable to his positive battery first, then to my car, same procedure with the black jumper cable. He wanted to start his car right away, said no, got into my Supra revved the engine to 2.000 rpm for five minutes. Disconnected the jumper cable in the reverse procedure. Then told him to try to start his car, started right away. No damage to his 2010 Toyota, no damage to my Supra.

Was dark, definitely needed a flashlight.
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This exact thing just happened to me. Did you end up solving it?
This exact thing just happened to me. Did you end up solving it?
Pull the battery and have it checked, cross all your fingers and toes and reconnect the charged or new battery and hope the modules all reset, and don't forget the negative battery cable can be bad causing similar problems
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