I have a 2012 Cruze also. Also having the same problems. It has been in the dealership here in Wichita Kansas 4 times now. Once had to have it towed. This car has made me lose my job and my wife is on probation at her job. One of the biggest mistakes I have ever made in my life was buying the Chevy Cruze. The dealership says that there is nothing wrong with the car. They say that it is not a problem on any other car and that we are not telling the truth about it not unlocking, starting, remote starting or anything to do with the fob. I am beyond frustrated. I took off work yesterday to take the car back to the dealership for them to again tell me nothing is wrong!!! No codes!!! Take the pile of crap back home, there is nothing wrong with it. The last time this happen there was a satellite disabled or something on the dash and they got codes that time. But all they did is replaced the battery cable. I have worked in electronics for the last 21 years until my Cruze lost my job for me, but I know that replacing the battery cables was a way to "pass the buck" and just a stupid way for them to buy time until the warranty expires. I have been a Chevrolet lover since I started driving until now. This car and the service is beyond the worst experience I have ever been through. So, if you are reading this thread and thinking about a Cruze... DON'T DO IT!!!!