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Key fobs stopped working today

12653 Views 8 Replies 2 Participants Last post by  renaku4
I have a 2015 cruze LT. 30k miles in upstate New York. I had to get a replacement windshield today because of a crack and I just noticed that both of my keys are not working to remotely lock,unlock, or pop the trunk on the car. I don't know if these two things are related or not but it seems suspicious. Any ideas?

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Around the mirror is a black surround. Under that is an antenna or sorts that I believe is for the key fobs. If you can separate the black surround it's possible that antenna didn't get plugged back in when they put your new glass in and reassembled everything. That's my guess

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That's what I was thinking too.

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I was talking to the guy when he was replacing it but didn't see him plug that back together. Looks like I need to call their company tomorrow and see if they can fix it.

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This is a picture of the antenna


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You think I can hook it back up without the windshield coming back off?

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Yes, all you have to do is remove the RH side of that black trim surround and you'll have access to the antenna and the wiring, just like in the picture. Windshield doesn't have to come out, trust me on that. I've replaced a number of Cruze windshields.

But if the wiring is already all hooked up, then I'm at a loss as to what the issue may be. But it seems to me I had a similar issue on a Camaro windshield that I changed and forgot to plug the antenna module back in.

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Just opened that black box this morning and you were right the sensor was not plugged in. Plugged it in and it's working perfect. Thanks for your help. Saved me a run to the dealership.

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No problem. Glad it was an easy fix.

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