[katiepundt]

I'm having the same issue! Headliner is severely stained and I have not once left my sunroof open in the rain. 2013 Cruze (bought brand new on August 22, 2013) with just under 25k miles on it at the moment. Called the dealership on 5/15/15 - no answer from the service department, they told me so I left a vm. Called BACK on 5/18/15 due to not hearing back from them, only to be told that my car's bumper to bumper expired on 5/16/15 and/or 24k miles (they've got to be kidding me, right??). He also insisted that even though I bought a 2013 model, that my car is pre-owned 2011 (once again, he's got to be kidding, right??). Told me that I could go in and pay for them to fix it, but it wouldn't be covered under warranty. I was half expecting this guy to tell me I needed my headlight fluid replaced too. Does he think that I'm an idiot? Good thing the call was recorded and I knew how to get a hold of his superior. I'm taking it in for service, we'll see what comes of it.

 

[katiepundt]

I'm having the same issue! Headliner is severely stained and I have not once left my sunroof open in the rain. 2013 Cruze (bought brand new on August 22, 2013) with just under 25k miles on it at the moment. Called the dealership on 5/15/15 - no answer from the service department, so I left a vm. I called BACK on 5/18/15 due to not hearing from them, only to be told that my car's bumper to bumper expired on 5/16/15 and/or 24k miles (they've got to be kidding me, right??). He also insisted that even though I bought a 2013 model, that my car is a pre-owned 2011 (once again, he can't think I'm actually buying this, right?). Told me that I could go in and pay for them to fix it, but it wouldn't be covered under warranty. I was half expecting this guy to tell me I needed my headlight fluid replaced too. Does he think that I'm an idiot? Good thing the call was recorded and I knew how to get a hold of his superior. I'm taking it in for service, we'll see what comes of it.