I leased a 2012 Blue Granite Metallic Cruze LS with the automatic transmission on January 12, 2012. Long story short, the automatic transmission was awful, although it shifted fine on the test drive. Along with weird shifting or not wanting to shift when cold, around 11 months into the lease it started to violently jump out of gear and then right back in - this usually happened with normal acceleration in third gear. I had complained all year long and got nowhere. My "offer", starting two months into the lease, was to swap it out for a manual shift Cruze. The dealership knew I was very unhappy with the car, but they sent me a "Happy First Anniversary" email on January 10th, 2013. I pitched a hissy fit and sent a scathing letter to the Sales Manager at the dealership, telling him that sending that email was the dumbest thing they could do. I once again made my "offer" of swapping the car for a manual shift one. Two days later, on the actual first anniversary date of the lease, I got a call from a salesman at the dealership. He said that they were ready to satisfy me and that he had a brand new 2013 Cruze LS (Cyber Grey Metallic) with manual shift and it had my name on it. He asked how long it would take for me to get there and see if we could work it out. I said - 20 minutes. At 4:30 that afternoon, I pulled out of the dealership in my new 2013 Cyber Grey Metallic Cruze LS with manual shift - a brand new 39 month lease and no change in the monthly payment. So......it looks like if you have the same problem, they will talk to you at the end of the first year on the lease. I guess that way they can sell the turned in car as if it was from someone who trades every year. Don't bother with "going up the line" with GM on the dispute resolution, they are all useless - I talked with their people five times and all I got was lip service.