[Chevy Customer Care]

got a letter as well with my 2012. I HAD the problem but whatever bur gets into the gearing must have fallen out. Still going to take it in and have it check out though.

Hello Goinovr,

If you need any assistance into the dealership, feel free to send me a private message along with some info. I look forward to the outcome at the dealership when you decide to bring it in.

Patsy G
Chevrolet Customer Care

 

[Chevy Customer Care]

I have received both of these letters too. The most recent(steering)yesterday.
With the water pump letter I thought it was a scam with a GM look alike letter. I guess not with the info I see here.
What do we do? Do we have to "sign up" with GM to cover any problems in the future?
I have a 2013 1LT cruze.

Hey there,

If you experience any concerns with anything pertaining to the letters, please let me know and I would be more than happy to contact the dealership on your behalf. The letters are for your convenience if anything should come up. If you need the assistance, I'm just a private message away!

Patsy G
Chevrolet Customer Care