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· Chevrolet Customer Assistance Representative
5,722 Posts
I have received both of these letters too. The most recent(steering)yesterday.
With the water pump letter I thought it was a scam with a GM look alike letter. I guess not with the info I see here.
What do we do? Do we have to "sign up" with GM to cover any problems in the future?
I have a 2013 1LT cruze.
Hey there,

If you experience any concerns with anything pertaining to the letters, please let me know and I would be more than happy to contact the dealership on your behalf. The letters are for your convenience if anything should come up. If you need the assistance, I'm just a private message away!

Patsy G
Chevrolet Customer Care
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