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Need to share an experience and see if anyone has any ideas for helping. Bought a 2012 Cruze ECO with MF3 6 speed new in 2012. At around 60k miles or so, 3-4 started to whine. Took to dealer, they wrote up the RO saying no trouble found, but told me it was failing and to come back before warranty was up and they would replace it. Time flew by and I called 2 weeks after warranty was up. (I was thinking i bought it in April 2012, but it was actually Feb 2012) So this was all explained to the service writer and he advised I'd have about $300 into the repair with a cost share program, which I was ok with... I missed the warranty by 2 weeks for an existing concern (and one that is all over these boards from factory under fill and poor bearing lubrication). 2 days later, they call and tell me trans is junk, and I will owe $1100 to repair. This just isn't right. I had an existing concern, what is a known GM issue, and the dealer changed the game. What are your thoughts on this? I am definitely not a happy camper. My car has been at dealer for 2+ weeks. I cannot get GM to return my calls, and the dealer is just referring to the "online" calculator for warranty cost share. I think this whole situation is ridiculous for a known defect, and an existing and prior customer complaint on this car. To be fair, I was perfectly willing to pay $300 for my mistake of warranty expiration (2 weeks off on expiration), but $1100 seems unrealistic for this situation. Thoughts? I am I being unreasonable, or is there a path to a helpful resolution for this? Thanks all!
The trans whines like crazy in 3,4 and a little less in 5 and 6. At 0 mph, there is a lot of bearing noise with clutch pedal out, noise stops with pedal is pushed in. Sounds like a shift bearing something terrible. Sounds like it did back at 60k miles when they said nothing was wrong...
Car now has about 94k miles.
Carl
The trans whines like crazy in 3,4 and a little less in 5 and 6. At 0 mph, there is a lot of bearing noise with clutch pedal out, noise stops with pedal is pushed in. Sounds like a shift bearing something terrible. Sounds like it did back at 60k miles when they said nothing was wrong...
Carl