I appreciate all this information. The clutch pedal on my 2018 Cruze would not come off the floor a couple of times recently and the car would not shift gears. I father from comments above that it is a defective slave cylinder/clutch actuator, which requires pulling the transmission to replace. Costly job even if you can get the part, which apparently retails for $100 or less.
NO! Find a GM service center. IF you are under the powertrain warranty it should be replaced BY warranty.
Chevrolet TSBPIP5558C . I PRAY FOR YOU THAT IT IS STILL UNDER WARRANTY AND YOU ARE UNDER THE MILEAGE. 60K or 5 years I believe. Call GM/Chevrolet.
You have to specifically describe what happened. You have to tell them you think it may be because of the specific TSB, and you have done research on this, to see if there were issues.
If they're competent enough, and an honest shop, they will do a thorough diagnosis. I had one locally they took NOT EVEN AN HOUR to get back to me, yes, there is issues with your car. It isn't shifting and the clutch is stuck to the floor. You need a new clutch. QUOTED 3500$ for parts, labor and service.
I had my car TOWED BACK HOME, after it had to be TOWED FROM A GAS STATION to their shop. Car was home all within 24 hours. OH, and I had to pay like 200$ for them to diagnose it. TOTALLY RIPPED OFF THERE, and I am never going there ever again, and it is a local Chevy, GM, and a few other make dealership/shop.
My car sat for a few months, while I did MORE research, and came across the TSB, because I couldn't find it before last summer.
I called GM, they looked up my vehicle and it was INDEED covered when Titus-Will Chevrolet said it wasn't. I wasn't even at 51K miles. I found a shop. GM, actually had to talk with the SHOP/SERVICE CENTER, to confirm it was indeed the TSB and a actual thorough diagnosis, of what the TSB states.
It took them 2 days to diagnosis it. They looked at it on the undercarriage, they took it for a few drives to try to mock it and BOOM it finally did it. They checked the undercarriage again, and yes fluid indeed was dripping onto the line.
They called me, to let me know, they ordered the part AFTER they called GM, and confirmed that it was the TSB issue. My car was fixed, and COVERED 100% UNDER POWERTRAIN WARRANTY.
Do not pay for unecessary services or costs that have nothing to do with it.They have to replace specific parts.
My car has driven like it is brand new BUT BETTER, since it was fixed and I picked it up in November I think? Thats how long the debacle took. A WHILE. From it happening, seizing, and research and fixing it took MONTHS!
But once I figured out it was the car, and not a recall, not broken, it was a specific random defect the TSB. It took less than a week to get fixed, diagnosed and covered and back to me.
YES I had to tow it an hour away, and it was about a 40 ish mile trip for it. AAA came in super handy for that. WORTH IT>
