[17Cruze1]

I own a 2017 Cruze with only a little over 25,000 miles. My powertrain warranty runs out Oct 2, 2022. My clutch pedal has been sticking about an inch and a half from the floor since early July. I have been to a dealer who says they ordered parts for it at the very beginning of August. (Cost me $149 for the service call ) I have a trouble ticket in with Chevy but the lady that has my case hasn't responded for about two weeks even after I talked to two other people at Chevy who said she would contact me that day. I'm ready to get my congressman and Pittsburgh TV news involved. Half the time my clutch is fine and the other half of the time it gives me trouble like making me pull it up with my foot. I'm worried that the clutch doesn't completely engage when the pedal sticks and I am going to have a burnt out clutch pad by the time this ever gets fixed (assuming GM even honors their warranty instead of pushing me past Oct 2 and saying I'm out of warranty).

 

[17Cruze1]

Update to the above: The GM representative was off sick and did call me this morning when he got back to work. The parts are on order and he has already requested that the parts be shipped asap as they are all on backorder. GM seems like they are on the ball. He assured me my car would be taken care of.

 

[17Cruze1]

As long as the problem is diagnosed and is in the computer for repair while the warranty is in effect, it's covered by warranty.

I discovered this when I had a CEL come on while I was out-of-town. I phoned my dealership service guy on Friday and set it up to be looked at, but I pointed out that the mileage on the car was going to roll over past the warranty because I was going to use the car for the weekend before I got it to him on Monday afternoon. He got the mileage entered into the computer and told me that tip - as long as the work order is open (not closed out) while the warranty is in effect, it's covered. After they did the repair on my car (replaced a sensor) he kept the ticket open another week just to make sure I could drive the car and nothing else happened with it going bad again.

 

[17Cruze1]

Thanks!

 

[17Cruze1]

My only other suggestion to you is that if the parts haven't arrived to repair your car, you drop it off at the dealership on September 30 and leave it with them. You should get a loaner car from them. If the balk, you can explain that you have to leave it with them so that it's in their hands while still under warranty.

Interesting idea. GM has told me that it will be covered under warranty whenever the parts arrive. Do you still think I should do that?

 

[17Cruze1]

Well, my clutch pedal problem has finally as of today been fixed (I hope!!!) by the dealer after waiting four months for the required parts. They changed my manual transmission and put the new clutch slave cylinder kit in to replace the bad one. I'm just lucky mine was still under the power train warranty when it first started to give me trouble. All the manual transmission models apparently have faulty clutch slave cylinders, but almost all are past 50,000 miles or 5 years by the time it happened so no powertrain warranty coverage. I'm just hoping everything holds up.

 

[17Cruze1]

Thanks!!! Good to know!