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LT Manual clutch/trans problems?

48723 Views 115 Replies 42 Participants Last post by  rickconner1981
Recently, my gen 2 cruze’s clutch has been sticking to the floor. Sometimes it work. Perfectly, sometimes there’s absolutely 0 pressure and I can’t even drive my car, and sometimes it can be pushed in and will retract slowly or not at all. This just started happening after getting like a foot of snow for several days. Has anyone else had transmission, clutch, or gearbox problems in their manual trans cruzes?
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Wish I saw these replies sooner, I already okay'd the repair. They did agree to give me 10% of the total repair bill (sarastic Wooo!) As for a loaner, they don't have any right now, but I'm "on the list." At this point I just want the lease to be over and never drive a GM vehicle again.

Appreciate the input. I guess I could still ask to see the clutch but I'm guessing it's gone.
The dealership I talked to says the loaner cars are owned by GM. GM charges the dealers for cars rented out for a certain amount of days and with a certain amount of miles.

My dealer tells me no loaners are available but what they don’t realize is that I see the loaners sitting because they don’t want to lend them out, because it costs the dealership money.. crazy

Never again with GM


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Update: Car has been at the dealership for 2 weeks. So far I've called them 4 times, they've called me once, and that was the morning they found it dropped off. I've now been renting a car for a week out of pocket. I called GM and was told my case was "updated" at noon today, the update is no ETA on parts for job. I was also promised on Thursday that a claim manager from GM would contact me in 1-2 business days. Crickets......

E: Just called the service department. After 30 rings I gave up.
Update: I got a call from the service manager who told me that wrong Cruze's paperwork was stapled to my folder and that they discovered I was still covered by Bumper to Bumper, which doesn't make sense that more I think about it, because when that was pointed out they didn't care before, nor did Chevy. My guess is once the part arrived they pulled the transmission and discovered the clutch was fine and that they were indeed dealing with a master or slave cylinder issue. Guess I'll never know for sure but since they are cooperating now I don't want to tick them off. So 25 days later, $720 in rental car charges, and several days of borrowing cars and bumming rides, it looks like the end is in sight. I have 8 payments left on my lease, I think I'm going to buy it out and give them their car back. I have no confidence in the car anymore and more importantly felt like I was not treated well as a customer throughout the experience.
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I think that's the right move. When mine went out last summer while on vacation I grabbed whatever rental car I could get - the one that the local dealer used was closed for the weekend. The service manager at my local dealership said that he would take care of getting me reimbursed for the rental car when I spoke to him after the clutch failed for the third time when I was back at home, although I was 60 miles from home when it went out and managed to limp it home by minimizing the shifts and rev matching to get it into gear. The reimbursement never happened, and the service manager does not return my calls. The car is adequate transportation, but I don't like the soft steering, among other things. I bought the car, so I'll drive it until it dies, but I won't be going back to GM whenever I get another car.
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There IS a TSB on this issue. It has to do with a part of the clutch hydraulics that gets clogged and blocks fluid flow. Have the dealership show you the TSB.. I'll try to find the number and post it here. IT IS A KNOWN PROBLEM with the clutch hydraulics on this car, and as others have stated, it requires transaxle removal to replace it.. so no dealership is going to WANT to do the fix, as that is a big job, and one can assume GM does not well compensate them for the work.
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TSB #PIP5558
NHTSA ID #10129902
  • FEBRUARY 28 2018
Summary: This Preliminary information communicates a possible cause of the clutch pedal slow to return. Gives a technician direction to assist in diagnosis.

Slow return of clutch pedal. I will try to get the actual TSB on my next visit, they provided me a few I requested on my visit today, but did not think to ask for this one.
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I had to have my transmission replaced at 42k. Took 6 months for the part to come in. Looks like GM is auto shipping the slave cylinder with the rebuild trans. Makes one wonder if the 6 month delay was due to the slave cylinder or the trans unit?
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There IS a TSB on this issue. It has to do with a part of the clutch hydraulics that gets clogged and blocks fluid flow. Have the dealership show you the TSB.. I'll try to find the number and post it here. IT IS A KNOWN PROBLEM with the clutch hydraulics on this car, and as others have stated, it requires transaxle removal to replace it.. so no dealership is going to WANT to do the fix, as that is a big job, and one can assume GM does not well compensate them for the work.
Yeah, I told them about the TSB the first time I talked to them. They didn't seem too interested in it.
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Yeah, I told them about the TSB the first time I talked to them. They didn't seem too interested in it.
Because the fix takes considerable time, and I can bet that GM doesn't pay well, so if they have plenty of other work, they will make every excuse possible to not take this one on, it just takes too much time. The slave cylinder and problematic elbow in the hydraulic line require removal of the transaxle from the engine.. they will avoid this work if at all possible, or even claim it's not warranty and perhaps get you to pay for the work so it's more worth their time to do it. It is not surprising there are no more manuals.. few were buying them, and with these problems, any profit on a car is probably gone with one warranty job to fix any clutch issue (or DMF in my case).. the profit margin is pretty small to begin with.
Recently, my gen 2 cruze’s clutch has been sticking to the floor. Sometimes it work. Perfectly, sometimes there’s absolutely 0 pressure and I can’t even drive my car, and sometimes it can be pushed in and will retract slowly or not at all. This just started happening after getting like a foot of snow for several days. Has anyone else had transmission, clutch, or gearbox problems in their manual trans cruzes?
Same here, clutch stock to the floor, and no gears can be engaged. Towed to the dealer. Need to change the whole clutch, with estimated 10h of labor.... Will talk about the TSB later to see what they will do...
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keep up the fight with gm they act like you are the only one having this problem
Started at 45K, thought something was wrong. Only did it when it was super cold and snowy.

Still doing it. Is getting stuck in gear last few days. Not sure what to do here. This is SNAFU. Owe money on a NEW CAR that isnt even driveable at 50K miles. SMH, **** GM>
How do we get a mass recall on our vehicles. This is a SERIOUS SAFETY issue, especially when were driving and it happens out of nowhere. That's how mine started friday. I was 20 miles from home!
Had this problem in April. Dealer initially refused to cover anything under the powertrain warranty. After working with GM customer care, ended up that the slave cylinder/release bearing was warrantied but the hydraulic parts external to the trans (incl master cylinder) I paid almost $1000. The car had 20,500 miles.

Now have occasional brake pedal sinking too. If I have to get this repaired, it'll be an independent mechanic. No more dealer. This will be the last GM car I own.

Entered cases on the NHTSA website for the clutch failure and then also the brake failure.

After 25 years owning two Japanese-make cars that gave very little trouble, I think I'll pay close attention again to a brand's repair reputation. My rationale for buying this was that it was Gen 2 and they'd solved the problems of Gen 1. That and a relative had bucks on a GM card (false economy, it's clear now). Didn't occur to me that (a) they didn't solve them all and (b) there would be a raft of new ones. I live and work in a city and can get by with my bicycle, and that was also on my mind as I bought a GM. I got along OK w/o a rental or loaner for the two weeks it was out.
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and with these problems, any profit on a car is probably gone with one warranty job to fix any clutch issue (or DMF in my case).. the profit margin is pretty small to begin with.
Tough stuff. Notably, the EU and UK treat it as a safety issue and have a mandatory safety recall because it affects braking components. Safety recalls don't have anywhere that the manufacturer gets to argue about profit and say "Oh, it only affects a few cars we sold and we don't want it to cut into our profits." 100% of those cars are recalled in the EU and UK, period. Imagine if GM argued that they shouldn't have to replace the defective key cylinders in the old Cobalts because "The profit on those cars was so low..." [that we should continue to let people die instead of doing the recall]

GM pockets like $20,000 for every Escalade, Suburban, and huge Bro-dozer diesel dually 4x4 Truk-Nutz pickup sold. Use some of that profit to pay for the recall of the defective stuff they sold.

Notably, it's weird that ONLY the slave cylinders in the manual transmissions paired to the Diesel engines in model years 2016-2018 are failing. Those are the years of Opel/Vauxhall cars recalled. That whole thing points to a batch of transmissions made specifically for those cars (the transmissions must be made with specific gear ratios and final drive ratios), so whatever company supplied the slave cylinders for those transmissions must have a bad batch for 3 straight model years. Other cars with that transmission don't have this problem, so it must be something specific to THOSE SLAVE CYLINDERS for three years running that is the problem. How about going after the parts supplier for that? The transmission of my car was assembled in Austria, and I assume all the other 6MT transmissions come from that same plant. It's got to be one part supplier giving defective parts. Have them pay for it.
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Tough stuff. Notably, the EU and UK treat it as a safety issue and have a mandatory safety recall because it affects braking components. Safety recalls don't have anywhere that the manufacturer gets to argue about profit and say "Oh, it only affects a few cars we sold and we don't want it to cut into our profits." 100% of those cars are recalled in the EU and UK, period. Imagine if GM argued that they shouldn't have to replace the defective key cylinders in the old Cobalts because "The profit on those cars was so low..." [that we should continue to let people die instead of doing the recall]

GM pockets like $20,000 for every Escalade, Suburban, and huge Bro-dozer diesel dually 4x4 Truk-Nutz pickup sold. Use some of that profit to pay for the recall of the defective stuff they sold.

Notably, it's weird that ONLY the slave cylinders in the manual transmissions paired to the Diesel engines in model years 2016-2018 are failing. Those are the years of Opel/Vauxhall cars recalled. That whole thing points to a batch of transmissions made specifically for those cars (the transmissions must be made with specific gear ratios and final drive ratios), so whatever company supplied the slave cylinders for those transmissions must have a bad batch for 3 straight model years. Other cars with that transmission don't have this problem, so it must be something specific to THOSE SLAVE CYLINDERS for three years running that is the problem. How about going after the parts supplier for that? The transmission of my car was assembled in Austria, and I assume all the other 6MT transmissions come from that same plant. It's got to be one part supplier giving defective parts. Have them pay for it.
Just to be clear, I'm not saying the loss of money or lack of profit from these cars is a valid excuse to not do the right thing by the customer.. What I am saying is it absolutely plays into the calculation of what they do and do not do. As to the profit on the big cars, yep, but they LOSE money on small cars and electric vehicles, and you can thank CAFE standards for this situation. They make small high MPG cars at a LOSS, because they can't sell them at a profit, because they would have no buyers at those price points. So you then might ask: Why make cars and sell at a loss? Because the either do that, or do like former FCA (now Stelantis or whatever its name is this week) was doing.. they just pay EPA fines or pay Tesla for offsets due to CAFE standards. To even try to break even or make a profit, they have to massively inflate the prices of the larger vehicles people want or need (can't do a family trip in a compact with more than ONE kid, for example). That is why the cost of larger vehicles, new AND USED has been going up dramatically. Also, that is why we have longer and longer loan terms for cars... but this cycle can not continue. The new push to electric, with current technology is a pending disaster. The range estimates are overly optimistic. In real world highway driving these cars are NOT getting the estimates, and worse the idea that someone can get an electric pickup truck and tow ANYTHING for any distance is just pure fantasy. Only people that can afford an extra commuter car can make reasonable use of an electric vehicle with current technology, and the technology needed to change that dynamic is not yet close, the issue is storage, or battery technology and charging rates. I should also add the grid in no way has the capacity for a mass plug in rapid charge capability.

I know that is a long reply that seems to off topic, but to understand what the OEMs are doing, and why, it's important to understand the dynamic, not agreeing with it, but just what it is. They don't make money on the small high MPG cars, and thus the incentive to do anything after the sale is pretty limited on their end, I don't happen to like that, but I also know that the price of my Cruze fleet was lower than adjusted for inflation would have dictated for a compact car in the 2015-2018 time in history, because of CAFE standards.. and I know GM didn't really make much from my buying 4 of these cars.. so I don't expect them to be very helpful, and thus when they are not, I'm not surprised. Doesn't mean I like it, but I understand it.

Now when I had that 2007 GMC Diesel truck that ended up being a lemon, and GM wasn't too helpful in dealing with that one until a lawyer wrote them a letter.. that was much more difficult to accept, but they did eventually do the right thing, even as it cost them the additional legal fees to finally do so.. they would have been smarter to do the right thing before I got a lawyer involved, but clearly giant corporations are not often very responsive in these ways.
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Tough stuff. Notably, the EU and UK treat it as a safety issue and have a mandatory safety recall because it affects braking components. Safety recalls don't have anywhere that the manufacturer gets to argue about profit and say "Oh, it only affects a few cars we sold and we don't want it to cut into our profits." 100% of those cars are recalled in the EU and UK, period. Imagine if GM argued that they shouldn't have to replace the defective key cylinders in the old Cobalts because "The profit on those cars was so low..." [that we should continue to let people die instead of doing the recall]

GM pockets like $20,000 for every Escalade, Suburban, and huge Bro-dozer diesel dually 4x4 Truk-Nutz pickup sold. Use some of that profit to pay for the recall of the defective stuff they sold.

Notably, it's weird that ONLY the slave cylinders in the manual transmissions paired to the Diesel engines in model years 2016-2018 are failing. Those are the years of Opel/Vauxhall cars recalled. That whole thing points to a batch of transmissions made specifically for those cars (the transmissions must be made with specific gear ratios and final drive ratios), so whatever company supplied the slave cylinders for those transmissions must have a bad batch for 3 straight model years. Other cars with that transmission don't have this problem, so it must be something specific to THOSE SLAVE CYLINDERS for three years running that is the problem. How about going after the parts supplier for that? The transmission of my car was assembled in Austria, and I assume all the other 6MT transmissions come from that same plant. It's got to be one part supplier giving defective parts. Have them pay for it.

Hey Barry, just to be clear here, you mention from your sources that "Notably, it's weird that ONLY the slave cylinders in the manual transmissions paired to the Diesel engines in model years 2016-2018 are failing"

Are you saying this issue is not happening to regular gasoline vehicles with the 6 speed? I thought your car was regular gas as well and not diesel?

Best regards,



Jason
Hey Barry, just to be clear here, you mention from your sources that "Notably, it's weird that ONLY the slave cylinders in the manual transmissions paired to the Diesel engines in model years 2016-2018 are failing"

Are you saying this issue is not happening to regular gasoline vehicles with the 6 speed? I thought your car was regular gas as well and not diesel?
My car is a 2018 Diesel 6MT.

I honestly don't know if the slave cylinders on all cars are failing. It's entirely possible that the gasoline models have the same or similar failures. Here are two interesting things:
1. Only the Diesel models in the EU and UK are on recall, but I believe that's because only that 1.6 Diesel engine in the Opel/Vauxhall models is paired with the M32 gearbox. It's possible gasoline engines in the EU/UK have different transmissions and that could be the reason none of them are on recall.
2. The explanation on the TSB in the USA is that gasoline cars with the problem of the clutch pedal sticking to the floor get a new slave cylinder because the replacement updated hydraulic pipework in the TSB will not connect to the original slave cylinder. It requires an updated part. The TSB claims the replacement hydraulic pipework will connect to the original slave cylinder in the Diesel transmissions... HOWEVER, that's exactly the opposite of what I experienced with my car. The TSB fix caused problems for two more weeks of the dealership trying to diagnose the problem. The technician finally claimed that the replacement hydraulic pipework was not making an adequate connection to the original slave cylinder and thus it needed to be replaced to work.

I'm skeptical and I think that it was simply a failing/failed slave cylinder and the dealership was possibly making an excuse as to why the $490 repair that I paid for out-of-pocket did not fix the car. I had walked in the door and told them the slave cylinder was failed because you could step on the clutch pedal and the car wouldn't go into gear. Stepping on the clutch pedal was not actuating the clutch, period. They insisted that the repair on the TSB was the problem, I told them they were wrong, they did the TSB fix anyway, and it was still broken after they claimed they fixed it.
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Recently, my gen 2 cruze’s clutch has been sticking to the floor. Sometimes it work. Perfectly, sometimes there’s absolutely 0 pressure and I can’t even drive my car, and sometimes it can be pushed in and will retract slowly or not at all. This just started happening after getting like a foot of snow for several days. Has anyone else had transmission, clutch, or gearbox problems in their manual trans cruzes?
I have a 2016+ Cruze 6 Speed. I had that problem only once after doing a CDV Delete. It was the Slave cylinder leaking. Pop your hood, locate the brake fluid reservoir for the clutch system. Check it for leaks. Then follow the hose to the slave cylinder and check it for leaks. You should have someone pumping your clutch during this leak check. I replaced my slave cylinder and bled the system. No further issues.
So for me personally I have the same exact issue but no one else can figure it out I have to literally pull the clutch pedal up and then it works fine for a little bit and then it’ll do it again down the road but I also have a whole bunch of problems like coolant temperature sensor it will come on and off randomly When I break at night everything in the car will dim, headlights taillights interior lights and sometimes my car will not idle right because the intake cam position sensor will sometimes work and then sometimes not the car has a mind of its own
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