Chevrolet Cruze Forums banner

My Family Has Two 2017 Cruzes with Two Engine Failures...thoughts?

51778 Views 132 Replies 52 Participants Last post by  aircom
I've had some Cruze issues that just don't seem right and I wanted to see if anyone else had similar issues.

My better half and I both leased brand new 2017 Cruze base models starting back in November. Both are set up as high mileage leases and both cars are driven quite a bit. On one, most of the mileage is city driving and on the other the mix is closer to 50/50 city and highway driving. Generally, different gas stations are used. Both cars have been maintained by quick lube places, but at different locations, different times, etc.

Right around 28k on each of the cars, a bad misfire developed. It got worse very quickly and in both cases, the dealer diagnosed the issue as piston failure. Different dealerships in different states worked with each car. In both cases, the dealer attempted to replace one piston and in both cases, there was further internal damage and the engines needed to be replaced. Car #1 had the work done and runs fine now. Car #2 is in the shop now and hopefully will be finished by the end of the week. Both are being covered under warranty, but both cars are used for work and without our cars, we cannot work. Between the two of us, this has cost about $3,500-$4,000 in lost income. Needless to say, I am very disappointed. We invested in new cars to be used as a tool. I don't expect engine failures after less than 30k. I am very nervous that we will be dancing this dance again at 60k,90k, etc. when the cars are out of warranty. We both really like our Cruzes, but this could be a big problem.

Has anyone else had piston issues on a Gen 2 Cruze?

I am also a writer and journalist, so I reached out to GM's public relations department to inquire about possible issues. They have not commented.

I also have not been able to find out for sure which cylinder had the piston failure. Both dealerships haven't been able to give me much information and the service writers seem very detached from the actual technicians.

Any thoughts or experience would be appreciated.
See less See more
  • Like
Reactions: 1
1 - 1 of 133 Posts
I brought my 2016.5 Cruze in 1 week ago for my second po15 b CEL. They didn't replace an O2 sensor this time but they did reprogram the ECU. So it looks like the long awaited update is out. I'm not sure what it changes. The only thing I noticed was that my auto-transmission seemed to have been reset and had to relearn my driving habits. I shifted weird at first but is back to normal for me.

For what it's worth I fill up with Shell V-Power and engine seems to run great except for a few instances where the engine was lugging in high gear/low RPMs. The lugging hasnt occured for me since the ECU update. It hasn't been long enough to tell if the shifting algorithm has been changed though.

Had similiar tale, just got back from 3rd CEL replaced, 02 sensors again and said GM is working on a fix, so the software flash from Nov didn't seem to fix anything, or was a different issue.
1 - 1 of 133 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top