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My Family Has Two 2017 Cruzes with Two Engine Failures...thoughts?

51778 Views 132 Replies 52 Participants Last post by  aircom
I've had some Cruze issues that just don't seem right and I wanted to see if anyone else had similar issues.

My better half and I both leased brand new 2017 Cruze base models starting back in November. Both are set up as high mileage leases and both cars are driven quite a bit. On one, most of the mileage is city driving and on the other the mix is closer to 50/50 city and highway driving. Generally, different gas stations are used. Both cars have been maintained by quick lube places, but at different locations, different times, etc.

Right around 28k on each of the cars, a bad misfire developed. It got worse very quickly and in both cases, the dealer diagnosed the issue as piston failure. Different dealerships in different states worked with each car. In both cases, the dealer attempted to replace one piston and in both cases, there was further internal damage and the engines needed to be replaced. Car #1 had the work done and runs fine now. Car #2 is in the shop now and hopefully will be finished by the end of the week. Both are being covered under warranty, but both cars are used for work and without our cars, we cannot work. Between the two of us, this has cost about $3,500-$4,000 in lost income. Needless to say, I am very disappointed. We invested in new cars to be used as a tool. I don't expect engine failures after less than 30k. I am very nervous that we will be dancing this dance again at 60k,90k, etc. when the cars are out of warranty. We both really like our Cruzes, but this could be a big problem.

Has anyone else had piston issues on a Gen 2 Cruze?

I am also a writer and journalist, so I reached out to GM's public relations department to inquire about possible issues. They have not commented.

I also have not been able to find out for sure which cylinder had the piston failure. Both dealerships haven't been able to give me much information and the service writers seem very detached from the actual technicians.

Any thoughts or experience would be appreciated.
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Reading this thread has been interesting. The Emissions on the Gen 1 Diesels, and Diesels in general have been a technical challenge (though it seems the made big improvements on Gen 2 - 1.6L over the Gen 1 - 2.0 for emissions).. it appears that a similar challenge is now taking place on the engine pistons in the gas engine... All this due to CAFE standards, and EPA standards.. Having said that, if I was driving a gas engine, I'd go high octane for sure, I've calculated that even in my 21 year old Saturn, that the MPG increase for the more efficient burn of the higher octane fuel more than offsets the extra cost of the fuel, I'd assume that holds true, even more so for a turbo charged engine in the Cruze.

The other observation.. I think I'll take the possible emissions hassles over a blown piston... then again, I have 3 Diesel Cruzes, so that should be pretty obvious I guess. Actually the diesel emissions tend to work pretty well if you do enough highway driving to get a good DPF regen, I've been without any serious issue on my Diesels because I have a pretty good understanding of what it takes for them to work well.

It's also interesting to hear about soot issues on the gas engine.. that's been an issue for Diesel, especially from EGR flow, which tends to be much higher in the Diesel.

To the OP: Do consider a diesel for your next 50/50 highway/city car... my car with average speed at only 25MPH is sitting at 50MPG right now, I've been stunned at how good the MPG is on the Gen 2 Diesel.

I'd caution against a Diesel for anyone doing mostly city/short duration drives.. that spells emissions troubles for sure. It would really be nice if the manufactures would just explain all that, but they want us to think any and all cars can do any and all patterns of driving with no problems... which is just not reality. I do think they say 87 Octane is OK, for marketing purposes, when clearly a turbo engine with higher compression is going to be safer and perform much better with the higher octane fuel.... this is the marketing people, likely over objections of the engineers.
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