[Merc6]

Sounds like me right now. Latest updates for both iOS and MyLink. iPod and Pandora fight each other but never connect.

 

[Merc6]

To both our Chevy Customer Care reps. The Phone Number that you are giving out is not associated with Chevrolet or anyone else. Please see my post above for the correct # and or the option to chat with that group. Very surprised you would give this out, try it when you can!

Just a flip of a number, thanks for the catch. Gonna go edit the original posts to swap the 487 to 478.

 

[Merc6]

I have a similar problem with MyLink recognizing my iPod classic (7th gen). Sometimes it works, other times it doesn't recognize the device. There are other problems, too.
There's no iOs running these devices. I've known this device to work quite well in the various rentals I've had. So, yeah, probably a MyLink issue.
Let us know what you learn.

What year? Op and Myself have the worst year of Infotainment systems. Cadillac and it's CUE system was also a pain in 2013 models.