[Chevy Customer Care]

Sounds like me right now. Latest updates for both iOS and MyLink. iPod and Pandora fight each other but never connect.

Hello Merc6,

I'm sorry to hear you're having a tough time with your Cruze. Please feel free to give our Infotainment team a call at 1-855-478-7767 Monday through Saturday 8am-10pm. They are our experts on Infotainment questions and may be able to shed some light into what may be occurring. If they are unable to provide any information regarding your latest updates, please send us a private message and we can discuss other options.

I hope this helps!

Jasmine
Chevrolet Customer Care

 

[Chevy Customer Care]

Hi all!

I have a 2013 Chevy Cruze with MyLink. I've always been able to play my iPod Nano 7th Gen without an issue. Now my iPod/USB icon is no longer lit up and I cannot play my iPod. Also, my Pandora and a couple others aren't lit anymore either. My main concern is getting my USB to work again. I bought a new USB cord and that wasn't the issue as my iPod powers on and charges when it is plugged into the USB port. My issue is with the MyLink screen no longer working properly. I've reset it numerous times, to no avail.

Please help!!!

Thanks in advance!

Angela

Hello Angela,

As stated to Merc6, we recommend giving our Infotainment team a call to see if they are able to provide additional insight. This team can be reached at 1-855-478-7767 Monday through Saturday 8am-10pm. Should you need further assistance after speaking with them, please do not hesitate to send us a private message.

Jasmine
Chevrolet Customer Care