[Tomko]

Be assured that you don't even remotely own a lemon. Cruze is a fine automobile as you've likely already discovered if you're the original owner of this 2012.

I've observed that you've made posts in three threads this afternoon outlining the fault that you're experiencing. To save duplication I've merged two of the threads that you created into this one. Clearly this has come at a bad time for you.

If you're anxious about future possible mechanical failures then you can purchase GMPP that will cover you for a variety of terms.

 

[Tomko]

These days few of us can abide an unexpected loss of vehicle reliability or a surprise Customer Pay visit to the dealership.

When did you buy this Cruze and how many miles did it have at the time / and now? Do you know the provenance of your car?

General Motors Protection Plan (GMPP) is the official extended warranty service plan. It is sold by GM dealerships. It's an insurance against unexpected repairs. I bought the seven year / 100,000 mile / zero deductible term when I took delivery of my Cruze.

There are dealers on the internet who will sell GMPP to you at a discount. You're a pretty accomplished Googler. So you'll read more if you're interested.

 

[Tomko]

I bought it January 2014 with about 27k miles on it. It currently has about 48k miles. I'm not sure what you mean when you ask about the provenance.

Do you know who owned it before, why they sold it, etc. Was the car a daily rental or an 'executive driven'. Did you review the vehicle's service record. Questions like those help to establish provenance.

 

[Tomko]

Thanks for getting back to us agent 5678. Pending any further outcome I'm going to mark this case resolved.