[Casastash]

Hello All!

I am the very poud owner of a 2012 Cuze LTZ RS! Bought used ( I fell in love with this car and all the upgrades) At 79k now at 98k and having issues
with it now, which brought me to the forum. Hoping to learn more about this little car along the way!

Husband thinks its a lemon, i'm not convinced. How GM handles these issues will be my deciding factor =)

 

[josh2012eco]

What issues are you having?

 

[obermd]

Coming here to complain will only provide a short term benefit to you. However, to get long term assistance we really need to know what your car is doing.

Welcome to CruzeTalk.

 

[Casastash]

Well I posted in the relating thread to the issue I am having with also reading the stickies it suggested introducing myself here first...


I am having a coolant issue, I thinks its related to the water pump. The dealer that we bought from told us there was a recall only to than inform us the coolant recall was only to fill the reservoir. Than after making another appointment with a different dealer they told us there is a water pump recall that could be the cause of this problem.


The second issue is chugging at an idle and coming to a stop, reading that thread it seems to be a common issue with replacing the valve cover as a possible resolution.




Like I said I love the car, how gm handles the repairs will be my deciding factor.

 

[obermd]

The second issue is very likely the PCV valve and camshaft cover. Get it documented at the second dealership you went to. The first dealership is pretty much worthless for you. The water pump is covered by a 10 year/150,000 mile warranty so you have some time on that one.

 

[Patman]

Welcome to Cruzetalk and surely we can point you in the right direction to repair your car. Hope we can help out and get your car running the way you like and take care of your issues.

 

[Merc6]

New to forum! I have a sad sounding 2012 LTZ and an Angry ford loving husband...

Welcome to the forums and see if you can go online to get the actual date/miles of power train warranty. Power train also adds on whatever miles was on the car before it was registered to the 1st owner.


Hopefully new dealer is more helpful and if need be talk to Chevy Customer Care. She should be here during the weekday to post here.

 

[Chevy Customer Care]

Well I posted in the relating thread to the issue I am having with also reading the stickies it suggested introducing myself here first...


I am having a coolant issue, I thinks its related to the water pump. The dealer that we bought from told us there was a recall only to than inform us the coolant recall was only to fill the reservoir. Than after making another appointment with a different dealer they told us there is a water pump recall that could be the cause of this problem.


The second issue is chugging at an idle and coming to a stop, reading that thread it seems to be a common issue with replacing the valve cover as a possible resolution.




Like I said I love the car, how gm handles the repairs will be my deciding factor.

Hi there,

If you need any additional assistance, we would be happy to forward your information to the right people in Canada for you! Just send a private message our way along with your VIN, current mileage, contact information and a preferred dealership.

Patsy G
Chevrolet Customer Care