Joined
·
1 Posts
Tuesday morning, my engine light comes on. I go into Hood Chevrolet in Covington LA and I'm told that my valve cover is the reason that my engine light came on. They change out my oil (since it was due) AND the cover valve and everything is set, or at least I thought.
Well 30 minutes later on my way home, my car advises me that my engine is overheating and to pull over. I pull over and immediately shut the engine off. After inspecting the ground, I noticed a pink liquid coming from my car. I was told that it was coolant. Great. Ok, deep breaths.
I then called Chevrolet 10 minutes to closing and they got me a towing truck and rent a car, no questions asked. Ok awesome.
Well this morning(Thursday) I get a call and they tell me that "ironically" my water pump went out on my car and that my engine is fine. That smoke coming from under my hood is "no big deal" and that they will be paying for everything because of my warranty. Really? I was told when I went in on Tuesday my major warranty was expired. So if I just have a parts warranty, wouldn't I be covering the labor expense?? Why so nice?
Something just doesn't sound right. I leave the dealership and then suddenly the water pump goes out? Slightly possible? Yes. Buying it? NO!! So any advice?? suggestions?? I am NOT going to be held accountable for a car the dealership may have caused damage to. I work hard for every penny I have and the whole reason for getting a new car was for the security and reliant transportation for my daughter and I. I'm ASSUMING the next step is to take it to my personal mechanic to look at.
Very disappointed. :-(
Well 30 minutes later on my way home, my car advises me that my engine is overheating and to pull over. I pull over and immediately shut the engine off. After inspecting the ground, I noticed a pink liquid coming from my car. I was told that it was coolant. Great. Ok, deep breaths.
I then called Chevrolet 10 minutes to closing and they got me a towing truck and rent a car, no questions asked. Ok awesome.
Well this morning(Thursday) I get a call and they tell me that "ironically" my water pump went out on my car and that my engine is fine. That smoke coming from under my hood is "no big deal" and that they will be paying for everything because of my warranty. Really? I was told when I went in on Tuesday my major warranty was expired. So if I just have a parts warranty, wouldn't I be covering the labor expense?? Why so nice?
Something just doesn't sound right. I leave the dealership and then suddenly the water pump goes out? Slightly possible? Yes. Buying it? NO!! So any advice?? suggestions?? I am NOT going to be held accountable for a car the dealership may have caused damage to. I work hard for every penny I have and the whole reason for getting a new car was for the security and reliant transportation for my daughter and I. I'm ASSUMING the next step is to take it to my personal mechanic to look at.
Very disappointed. :-(
