[scott024]

Trying to activate my OnStar on my 2015 Cruze LTZ. I push the button and it hangs up on me. The red light is on. OnStar says its not on there end. Dealership says its in the module and wants $400 to fix. I'm out of the warranty. I'm thinking something simpler than that. Anyone else come across this problem? HELP!

 

[ChevyGuy]

I'd make sure you're in a place that gets a good cell signal. I'm not sure which carrier - I think it's AT&T.

I know some older units had to be replaced because the carrier didn't support the old protocol anymore, but I think that was in Canada and for older cars.

Ok, found the thread. Yes, Canada, but 2015 might be affected: http://www.cruzetalk.com/forum/36-gen1-audio-electronics/146321-onstar-2g-upgrade-4g.html

 

[Blasirl]

Trying to activate my OnStar on my 2015 Cruze LTZ. I push the button and it hangs up on me. The red light is on. OnStar says its not on there end. Dealership says its in the module and wants $400 to fix. I'm out of the warranty. I'm thinking something simpler than that. Anyone else come across this problem? HELP!

Welcome Aboard!:welcome:

I would leave a message here that includes your VIN and preferred local dealer information.