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It's not in any way the dealer's fault. There's nothing they can do. GM is not going to make rebates retroactive and give away money on cars they already sold. Do you guys know what the hold-back and margin are on a Cruze? The only way dealers make money is sales bonuses and trucks, there is no meat in a deal on a 20K car unless you get some idiot who pays MSRP.
This. Rebates are processed by General Motors and are not up to the dealer. Vehicles are reported sold electronically and if you enter an incentive code that is no longer active it will be rejected and there is absolutely zero the dealer can do. That makes sense considering the incentives are given by the manufacturer, not the selling dealer. Their incentives, their rules and a dealer should not have to eat money because of that. You wouldn't expect Wal-Mart to honor an expired coupon from Oscar Mayer. On ordered vehicles the price is set at the time the order is accepted by GM and incentives are at time of delivery and that is spelled out clearly every time with a program end date.
 
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