[Chevy Customer Care]

Cruze has 42k miles on it. The last 3 days in a row my car overheats while idling in heavy traffic. It did this with a/c off. Car went back to normal operating temp once I was moving. Any thought to what part is going bad?

Hello Farmer,

Have you had the chance to take your Cruze into then dealership for diagnosis? They will be in the best position to look into this further for you. If you need any additional assistance, please feel free to send me a private message here including your VIN, current mileage, contact information and a preferred dealership. Looking forward to hearing from you!

Patsy G
Chevrolet Customer Care

 

[Chevy Customer Care]

I was finally able to replicate the issue by idling at 220-225/normal operating temp and having someone rev the engine slighty with the A/C on. The temp began to creep up to 240/middle line on the gauge.

There was alot of clicking sounds, which we assumed was the car trying to turn the fan on, but the fan never came on.

Thanks to all that pointed this out and the reminder that I can review engine temp in the lcd driver screen. Hopefully my extended warranty will cover the repair.

Hey Farmer,

Glad to hear that you were able to get this replicated! We look forward to your updates on what they find out.

Patsy G
Chevrolet Customer Care

 

[Chevy Customer Care]

2012 1.4 turbo w/50,000. .. I have taken it to the dealer 2 times since February 2015. Once was a leaking overflow hose, 2 weeks ago it was a cracked thermostat housing. Still overheats to this day. Temperature runs north of 240 degrees. Always having to refill radiator overflow tank. Dealer says its all good, no worries. Called gmac "lakeisha" case# 71-1464987891 No Reply. Seriously considering taking a loss on this vehicle. This will be the 3rd time a rental car will have to be rented. To the dealers credit both repairs were covered by warranty, but whats the point if it never gets fixed??

Hey Cameron,

We truly apologize for this concern! I did locate your case, but I can certainly take it over on your behalf. Please send me a private message along with your info for additional assistance. Looking forward to hearing from you soon!

Patsy G
Chevrolet Customer Care