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Passive Entry System Problems

8894 Views 21 Replies 11 Participants Last post by  Sunline Fan
Hey guys
So I'm not sure if I am posting this in the right section or not, mods feel free to move it. I'm having issues with my passive entry system I use to LOVE being able to use on my 2012 LTZ RS. Anyways, as most of you all know, when I'd walk up with the fob on me, it would sense it and with a pull, unlock all the doors (or just the driver if i wanted to change it). Couple months ago, I noticed it stopped doing it i think after i may have taken it in for a coolant tube replacement. Either way, it was a while ago and I have nothing but time now so I want to address it. I've done a lot of searching on this forum for trouble shooting and I've messed with the configuration on my radio but all i can get is the car unlocking by itself when i walk away. I want it to unlock with a pull of the handle like it used to. Any help would be greatly appreciated!
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Could it possible be the battery in your key fob is low .
Try disconnecting the battery cable for a minute .
 

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I don't have an LTZ but would think any settings would be buried in the radio like all the other car settings. If your not finding any settings out of whack I would probably take to the dealer since it appears to be malfunctioning.
 

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Discussion Starter · #4 · (Edited)
Could it possible be the battery in your key fob is low .
Try disconnecting the battery cable for a minute .
Thanks for the response Brian. I had not thought of that but after testing the current battery in it, it registered as still working. But i switched it anyways with a new one and still nothing.:question:

I don't have an LTZ but would think any settings would be buried in the radio like all the other car settings. If your not finding any settings out of whack I would probably take to the dealer since it appears to be malfunctioning.
I went through all of the possible settings for 15 minutes last night and couldn't find anything about walking up to the car and the doors unlocking. All i could find was walking away the car locks on it's own.
 

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On my 12 ltz I have to pull the handle for the doors to unlock, but just like you said when I walk away it locks by itself..
 

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Not to highjack this thread, but how did you get it to do that in the first place. I would love to have my car open when I walk up to it and pull the handle. Heck, it would be nice for it to lock when I walked away from it too. I haven't looked into it, as I just came across this thread, but is there info on what all the fob can be programmed to do?
 

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Discussion Starter · #7 ·
On my 12 ltz I have to pull the handle for the doors to unlock, but just like you said when I walk away it locks by itself..
Yeah you and I have the same exact cars, quite literally lol 2012 LTZ RS summit white with black rims hahah anyways, my car USED to do what yours still does. When i used to walk up to it and pull the handle, all doors would unlock. Couple months ago that stopped working and i never felt the need to address it till now. Walking away still locks them which is great but I still have to press the unlock button on my fob to unlock the doors rather than just pulling the handle like i used to be able to do.
 

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Discussion Starter · #8 ·
Not to highjack this thread, but how did you get it to do that in the first place. I would love to have my car open when I walk up to it and pull the handle. Heck, it would be nice for it to lock when I walked away from it too. I haven't looked into it, as I just came across this thread, but is there info on what all the fob can be programmed to do?
If I'm reading your car description correctly, you have a 2LT. And I'm pretty sure the keyless/passive entry system only comes with the LTZ. I could be wrong though. Anyways, all the settings your fob can do can be found in the CONFIG menu on your radio. And checking in your manual would be a good idea.
 

· Chevrolet Customer Assistance Representative
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Hi Czaja25,

I’m sorry to hear of this problem with your passive entry system. I cannot guarantee anything but I will be glad to look further into this for you. If any extra assistance is needed please send us a private message referencing your concern. I look forward to hearing from you!

Kristen A.
Chevrolet Customer Care
 

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Discussion Starter · #10 ·
Hi Czaja25,

I’m sorry to hear of this problem with your passive entry system. I cannot guarantee anything but I will be glad to look further into this for you. If any extra assistance is needed please send us a private message referencing your concern. I look forward to hearing from you!

Kristen A.
Chevrolet Customer Care
Thanks! I'll probably be contacting you soon!
 

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If I'm reading your car description correctly, you have a 2LT. And I'm pretty sure the keyless/passive entry system only comes with the LTZ. I could be wrong though. Anyways, all the settings your fob can do can be found in the CONFIG menu on your radio. And checking in your manual would be a good idea.
Its was optional on the 2LT in 2012 when I bought my car, think it was called remote access. Looking on chevys website now it looks like a $300 option 'Keyless Access with push-button start'. However Gm does not include this with the diesel for some reason, I think it should be standard.
 

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ya mine only unlocks when my fob is like 6 inches away from the handle in my right pocket, im sure its supposed to work farther away...Never automaticly locks when you walk away, I thought that wasent possible..
 

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Are you having trouble finding the menu option for the setting - is that the issue? Or does it appear to be set correctly and just not working? I think I noticed that the menu options come up different for me based on whether just the accessories are on but not the engine, the engine is on but not in gear, and when the engine is gear. I have the NAV package though, so that could even be a bit different from yours if you don't.

Agree, the keyless is really nice...
 

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Discussion Starter · #15 ·
UPDATE!
So I tried to manually delete the fobs from my car. I only own one (the one the dealer gave me when I bought the car). So when I turned the key in the handle 5x to bring up the fobs, my car had 3 in it's memory. So I thought that was sort of odd. Next thing I know, my car won't recognize my fob. I can press the lock and unlock buttons on it to unlock and lock the doors but I can't start it. It just says no key recognized blah blah. So I freaked out and called my local dealership looking for help. He said to try to remote start it, viola! It works, and I can start my car again. So one speed bump addressed. I made very slight progress through all of it. I used to never be able to automatically unlock the doors just by having the fob on me. NOW, after all that fuss, when i have the fob on me and pull the REAR passenger doors, it unlocks all doors?!?!?!

I have no idea what is going on but I'm tweaking with it every here and there hopefully till i can get it back to when i pull the handle on the DRIVER DOOR, all doors unlock. Anyways, that's the status update for now. Please let me know if any of you can help me because this is super frustrating and I really don't want to pay a dealership $200 bucks to do it!

Are you having trouble finding the menu option for the setting - is that the issue? Or does it appear to be set correctly and just not working? I think I noticed that the menu options come up different for me based on whether just the accessories are on but not the engine, the engine is on but not in gear, and when the engine is gear. I have the NAV package though, so that could even be a bit different from yours if you don't.

Agree, the keyless is really nice...
I don't have that many options to choose from on my config screen. I think the setting I am talking about should be in passive entry, and then i also have remote start, and auto lock (when i walk away). I do not think I've tried looking through the settings with just the accessories on or even in gear but I will definitely try! Any other suggestions?
 

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Its was optional on the 2LT in 2012 when I bought my car, think it was called remote access. Looking on chevys website now it looks like a $300 option 'Keyless Access with push-button start'. However Gm does not include this with the diesel for some reason, I think it should be standard.
I think this should have at least been an option on the Diesel. It has remote start, how far of a jump is it really to go with keyless/pushbutton ignition as well. No option for Manual tranny, so that surely wasn't the hurdle either.
 

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If you will go into the config screen there is an option that says "remote start, lock, unlock" choose that and on the unlock it will give you the option of the driver door or all doors..


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Any idea what the vins start and stop point is??


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