Picking up my new Cruze 2018 yesterday turned out to be frustrating for the first 30 minutes as I struggled to setup my Android HTC 10 phone to be able to call contacts. The Bluetooth connection was fine. I'm sharing my experience here to hopefully save others the frustration.
What caused the problem was that while my 2014 used its built in app for calling by voice control, this 2018 Cruze appears to require on Google voice for speech recognition. After fumbling with settings I found that the virtual keyboard called "Google voice typing" had been disabled for some reason; plus it has to be set to English (US) rather can English (Cdn). The text to speech output must also be set to English (US) and I needed to train the phone to recognize my voice. English Cdn is not fully supported. Hence I changed my language setting for the whole phone to be US English.
Still when pressing the call button on the steering wheel it takes considerably longer to activate than the 2014 calling function, and sometimes there is no Beep to indicate it is ready to call someone. I am used to pressing the button and the voice coming over "who would you like to call". That doesn't happen all the time now. It appears to be a timing issue. I think I liked my old 2014 setup for calling better. Perhaps this is setup to discourage phone use. If so it will likely succeed. :sad: