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Is it normal for a Cruze to start up with a voltage of 11.8? And do you know if its true you cant erase the history of the codes that come up?
The start up voltage is not abnormal......

Yes, all history codes can and should be erased......this is nothing more than a command when the mdi is connected after a repair has been performed.
If it wasn't so, the mechanic would be trying to repair/address old codes from prior services.

Most likely (I hope) this information is being provided by a unknowing service writer and not the actual tech.

Rob
 
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