[Subrosa]

Hi ChevyGuy,


We're sorry to hear that you've been experiencing this radio concern intermittently. If you've not had the chance to bring this to the attention of your dealership, we'd be more than happy to assist you. If interested, please send us a private message with your VIN, mileage, and preferred dealership.


Helen
Chevrolet Customer Care

My daughter just bought a 2016 cruze and she can't use stereo because of it turning on and off. We could get it to play radio for maybe a few seconds and it would die. Is this battery cable problem covered in Canada too? Cause she took it to the dealer and they told her $1200 to fix an internal problem. She wants to sell the car cause she has no stereo. It's her first car and the dealer she bought it from told her it was probably an easy fix. I took it apart as i use to install stereos and i have my electronic engineering degree but without schematics i really can't test much. Please let me know what i should do. Thank you

 

[Subrosa]

I don't think that warranty extended to the 2016 as the problem should have been identified and fixed by then.

In my case, a software update seems to have fixed it.

Is that something you did or dealer has to do?