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· COTM Winner
2014 Cruze Diesel, 2007 Cobalt, 1981 Camaro Z28, 2017 Volt
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7,107 Posts
I bought my 2012 Cruze new in 2012, and last summer I ran into a strange issue with the radio controls in my vehicle. For a week or so the radio controls would flicker on and off, sometimes staying on for several minutes, others just briefly. After that week the controls completely stopped working (they do not illuminate at night, no response to any buttons). My air conditioning and heat still work, along with traction control and shifter. The radio itself is stuck on, but fortunately the steering wheel controls work so I can mute, adjust the volume, and switch between my presets.

I checked the fuse in the interior fuse panel, there are no burnt out fuses. I removed the bezel and the control panel and the wires were all in tact (not burned, not obviously frayed). I picked up a new radio control panel from the dealership, but it wasn't being detected either. I traced the connection in the harness back to the radio unit itself and everything was connected properly. I'm not sure what went wrong, but the dealership said it likely isn't covered under my extended warranty and quoted me a minimum of $280 for diagnostics (2 hours minimum at $140/hr shop rate). Has anyone else experienced issues with the radio controls dying out of the blue? I believe all the updates have been applied to the software, and the other controls seem to work just fine.
Do you have side detection sensors (blind spot monitoring)?

Hi,

Had some weird issues myself stating last week..Radio screen seems to reset It goes black, then comes back. This morning, itgot worst. Was going black on and on, even when I was able to turn it off. Just like if it was always rebooting. No phone,Onstar avaiable. I stopped the car, then the screen came on. Restarted the car, and all came back to normal. 2012 LT with the 1.4L Turbo.
Have you had the negative battery cable replaced?
 

· COTM Winner
2014 Cruze Diesel, 2007 Cobalt, 1981 Camaro Z28, 2017 Volt
Joined
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7,107 Posts
Again - do you have side detection sensors. If you do, and they have shorted, they can wreak all kind of weird havoc inside the car.
 

· COTM Winner
2014 Cruze Diesel, 2007 Cobalt, 1981 Camaro Z28, 2017 Volt
Joined
·
7,107 Posts
Is it possible to have the side detection system with the green screen radio? I thought that required My Link. I think those were both part of the technology package?
I've honestly got no idea. Knowing how auto manufacturers package options these days, probably not.
 
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