Radio Randomly Turning Off, Dash Lights and Stabilitrac Flickering

jaramos77 said:

This is awesome information as my 2012 just started doing this. I had previously called the dealership and they mentioned no special coverage existed for this issue. Thanks for the resource!!

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Marlo said:

I own a 2014 Chevy Cruze LT2 Gen 1 / 1.4 Turbo with 30,000 Miles.
Never been in accident and always treated well.


I just need to know if anyone else has had this exact issue and what exactly was the solution that fixed the problem?


Thank you!

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Lpapile1983 said:

In October my husband and I bought a 2015 LTZ Chevy Cruze. I have been having the same problem with the radio and thanks to this forum I knew it was an issue with the negative battery cable. I brought my car into a service appointment I made 3 weeks ago at a local dealer. On the phone when I made the appointment he agreed that he knew of this issue and as I was having all the issues like the ones listed such as service stabilitrak and turn signal muting, but this morning when I got there, suddenly it didn't cover my car and my model when my vin was entered, even though on the phone they ran my vin and told me it was covered, then he says I can do a radio update for 135$ maybe that will fix it. Long. Story short, I didn't do anything because I have a brain and they're not gonna get over on me lol and will have friend tighten the crimp. As well calling chevy and if they won't address it in calling consumer affairs, as this should not be something I should have to pay as it is a manufacturing defect.

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Marlo said:

I own a 2014 Chevy Cruze LT2 Gen 1 / 1.4 Turbo with 30,000 Miles.
Never been in accident and always treated well.

Im having an issue with the radio randomly shutting off and turning back on, the music stops and the screen goes blank.
At first it was just the radio turning off and the music shutting off and then turning back on... and then....it's still randomly turning off and the screen goes blank but now all of the warning lights and stabilitrack light on the dash will flicker on and off as well when this happens. Sometimes it will happen once and other times it will randomly shut off and turn back on a few times.

I took my 2014 Cruze to the same dealership I bought the car from and basically the service writer told me that this issue would have been covered by the GM " Bumper To Bumper Warranty " but unfortunately my " Bumper To Bumper Warranty " has just expired right as the problem started. He told me it would cost me a lot of money to have diagnosed and a lot of money to fix the issue since my " Bumper to Bumper Warranty " has expired.

Now, I work for a car sales shop where we have two mechanics.
I can fix this on my own as we have all the tools.


I just need to know if anyone else has had this exact issue and what exactly was the solution that fixed the problem?

Could the issue potentially cause the car to malfunction in a way that results in serious injury/death to driver or passengers?

Any information on how to exactly fix this myself would be amazing as I need to save my money as I do not have a lot of money at all. I've heard of other people having the same issue.

Thank you!

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Alicia's annoyed said:

Hi Marlo. My 2013 eco cruze is doing tye same thing but if my AC is on it shuts down as well. Not necessarily turning off like radio but it goes from high to low real quick almost to the lowest speed and picks back up again. It does it out of no where. I dont know if you have this problem as well but if the radio is on and I roll up the windows the car shakes a bit. I haven't yet taken it to the dealer due to my mother just passing and I can't afford $140 diagnostic fee since I'm helping with funeral expenses. Any quick/cheap fix solutions I can have my bf do would be helpful.

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Walangord said:

First of all, my condolences.
Secondly, if changing the negative battery cable does not work, give the following a shot.

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anthonysmith93 said:

It's the negative battery cable, it's a known issue with almost all cruzes and should be replaced at no cost by the dealer.

Here is a link explaining the special coverage bulletin (this is covered for 10yrs/120,000 miles):

https://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM507523/SB-10057574-8899.pdf

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Alicia's annoyed said:

Hi Anthonysmith93,
I clicked the link you provided but it doesnt take me any where useful. Is there any where particular I should look at or click on to find the info where dealership should cover it for 10yrs or 120,000 miles. I have recently called my chevy dealer and my vin has no recall.

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Special Coverage #14311: Negative Battery Cable...

Just got notified of another special coverage. I don't have the details yet but it's to resolve the loose Negative Battery Cable some people are experiencing. We have had many members report problems with this cable and its connections. I'll post more information when I receive it. #14311...

www.cruzetalk.com

Alicia's annoyed said:

Hi Anthonysmith93,
I clicked the link you provided but it doesnt take me any where useful. Is there any where particular I should look at or click on to find the info where dealership should cover it for 10yrs or 120,000 miles. I have recently called my chevy dealer and my vin has no recall.

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Alicia's annoyed said:

Thank you. I called my local chevy dealership and my vehicle is not on the list for a recall which sucks. Its happening more frequent and I noticed the steering wheel pulls abit when this happens. Almost like if im going to change lanes and didnt see a car in my blind spot and quickly corrected getting back in my lane. That's how it feels. I will have my bf check it out thanks for the tips.

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