Rate/Rant about your dealership here!

Bill Black Chevrolet
Greensboro, NC

We've bought 2 vehicles there (2010 Equinox LTZ & most recently my 2012 Cruze LTZ).

They honored my supplier pricing, no questions asked. Ordered each vehicle and kept us up to date on the status of our orders, and
promptly called once the vehicle(s) were in.

All our service has been performed there with no issues whatsoever.

Now.....

Terry LaBonte Chevrolet
Greensboro, NC

Wouldn't honor supplier pricing on our purchase of the 2010 Equinox, even when we were going to merely place an order for one since they didn't have one on the lot like we wanted.
I do realize that dealerships do NOT have to honor supplier pricing, and I can understand that since at the time Equinox's were flying off the lot....but we were wanting to ORDER one.
That's a sale in the bag for them.....

Needless to say, I didn't even fool with Terry LaBonte Chevrolet when it came time to order my Cruze!

Bobs Stall Chevrolet
La Mesa, CA

The Sales Department was great. They are the only chevy dealership in SD area that excepts the NavyFed auto buying program. I got a good deal. Got my 6 yr 72k mile bumper to bumper warrenty discounted lke $500 so it would fit the amount that I got approved for navy fed plus a few other discounts then didnt even finance through navy fed. hehe... I've only take my car to service once so far and it was to get the Illuminated door sill installed. Well the Dealer told me it would take 3 hrs... needless to say i called them 3 hrs later and then they told me it wouldn't be until the next morning to finish. They told me their tech were not experienced in installing these... Well I could'nt do that cause of my work schedule.... So I picked up my car and took the parts and have still yet to install them my self(no time atm). They do have a shuttle service that will take you anywhere(within limits. lol) free vouchers for cappachino or coffee, donunts and fruit in their waiting area. Atmosphere over all is good. But I haven't had alot of experience with them yet.

Ed Bozarth Park Meadows, Lone Tree, CO. Outstanding sales and service for Chevy. They didn't try to sell me a vehicle with options I didn't want. My salesman actually went down to Colorado Springs to pick up my Cruze from Daniels Long Chevy (from whom I would never purchase a car). My cruze had paint damage when it was picked up and Daniels Long Chevy had lost both the second key and owners manual. Ed Bozarth repaired the paint damage and ordered the key and manual for me. When I told the finance manager I had a USAA check he didn't waste my time trying to talk me into dealer financing. It was the fastest I have ever been through a dealership finance department.

Alpine (Pontiac) Buick GMC, Lakewood, CO. If you have a Pontiac in Denver take it there for service. I would have given their sales department a shot for my Cruze except for the fact that GM won't allow a non-Chevy dealer to sell new Chevys.

iKermit said:

It is not in any way illegal, or anything, there are websites with reviews of every store, dealer, and restuarant around the world. (I.E. type in an address of a place in Google maps, and along with where it is, there are reviews)

Click to expand...

Well its true that its not illegal to talk about your experiences. It is however to slander someone or a business. So if you downright lie about it to others, you can be held liable.

I bought mine from Crews Chevrolet in North Charleston, SC though. Honestly while the salesman was a nice, pleasant guy, he was not very knowledgeable about the car at all. I asked whether the car had shutters that closed on the highway and he said no, only the new Malibus did. When I did a test drive, he didn't know how to put the car in reverse. I finally figured it out since I wasn't familiar with cars that require you to pullup on the shifter base to put it into reverse. When we were looking for what I wanted, they tried to get me to buy an RS after I made it clear from the start I wanted an Eco. He even wrote down what I said the first time but still pitched me models that weren't even an Eco much less the color and options I wanted.

After being firm we finally found a car I wanted. However I said I wanted foglights and was told that the car he found had them. Turned out it didn't (which I did know before signing the papers). I let that go because I rarely use them anyway. When it came down to purchase time I did get them to work with me for a deal I was satisfied with.

In the end though, all car salesman are sharks and will try to get you to buy the highest priced model they can.

Freeway Chevy in Chandler, AZ.

Good: not lot of price haggling. Salesman was able to intelligently compare the Cruze and Sonic for me and didn't try to upsell me to an LTZ when I described my driving style and needs. Finance guy was very straightforward and no-BS.

Bad: They got me on that useless POS Karr security add-on (my fault as I thought it offered more than the factory unit). Service department flat-out refused to consider doing a steering wheel swap; haven't used them for anything else but I have a couple of issues that need addressed, so we'll see how that goes.

Overall, I wasn't scrod as badly as I was expecting. How sad is it when one's scale of satisfaction tops out at "At least they didn't hurt me"? I'll probably go back to Freeway if I decide to trade my LS for an Eco-D in 2014.