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[h=2]Seat warmers and right module?[/h]
My right module went out about a year ago. When they looked at it and told me what it would cost to fix it I declined to have it fixed. When I left I realize my infotainment center was completely black. I turned around and took the car back and they had it for two days. They insist that it has absolutely nothing to do or any connection in anyway with the right module.they said the problem was caused by wire in the Dash grounding out. Now I have it back in again because the check airbag light came on and then the seat warmers didn't work and then the pushbutton start didn't work after I got it to the dealer. They started it manually and then couldn't get the key out of the ignition. I called today to check on it and they told me everything is fixed except the seat warmers. I asked what the problem was and they told me oh just a wire shorting out. They are checking the seat warmers because now they think the seat warmers are also controlled by that right module that I didn't replace. Does anyone know if that's the case? Oh..and I did want to know if they are correct about the module ad the infotainmentcenter being completely separate​
 

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Seat warmers and right module?

My right module went out about a year ago. When they looked at it and told me what it would cost to fix it I declined to have it fixed. When I left I realize my infotainment center was completely black. I turned around and took the car back and they had it for two days. They insist that it has absolutely nothing to do or any connection in anyway with the right module.they said the problem was caused by wire in the Dash grounding out. Now I have it back in again because the check airbag light came on and then the seat warmers didn't work and then the pushbutton start didn't work after I got it to the dealer. They started it manually and then couldn't get the key out of the ignition. I called today to check on it and they told me everything is fixed except the seat warmers. I asked what the problem was and they told me oh just a wire shorting out. They are checking the seat warmers because now they think the seat warmers are also controlled by that right module that I didn't replace. Does anyone know if that's the case? Oh..and I did want to know if they are correct about the module ad the infotainmentcenter being completely separate​
Hi there Debcruze,

We're very sorry to hear about these ongoing concerns with your Cruze, as we certainly understand your frustration. We would be more than happy to provide an additional layer of assistance as you work with your dealership to resolve this. If that is of interest, please send us a private message with your VIN, full contact information, the name of your servicing dealership, and current mileage. We look forward to hearing from you.

To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.

Chelsea D.
Chevrolet Customer Care
 

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Discussion Starter #4
Here's an update. The dealership had my car for 11 days and I thought for 11 days they were working on it and couldn't figure out what was wrong. I had a rental car $32 a day that was adding up a to a lot of money. They called me today and said that my car is all fixed and because they had it on days where they could n't even get to it to work on it they're not charging me at all for the rental car. And in fact they're only charging me $149 For fixing all the electrical things that were going wonky.And an Oil change. So if it's truly fixed and stays fixed I am happy
 
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