Discussion Starter · #1 ·
Okay I bought my 2012 Cruze in September 2012. I have had problems with the transmission since February 2013. I had a ticket with GM opened but it did not do me any good. My car has always not shifted properly and every time I call or take it in I am told it is fine. In Feb of 2013 they "fixed" the problem because it had finally broke. Here I am again with the same problems. The car doesn't shift properly. It gets stuck, it jerks, it is not safe! Merging on highways is a disaster waiting to happen. I had pretty much decided I am stuck paying for a car that is a huge pain. Well on MArch 21st my dash said "Transmission Hot Idle Engine" I was on my way out of town I called the service center which wasn't much help considering it was 5pm on a Friday and I was in the middle of no where. I called the 1-800 number and was basically told there wasn't anything they could do but if my car broke down to call them and they would come tow it to the nearest dealer. I took my car in on Monday the 24th. I told the about the display and that the car is shifting hard and sporatic. They called me two days later and said they think they fixed the problem that I had to much trans fluid. (How does that happen in the first place since they are the only ones that have worked on my car?) I picked my car up (after they tried to charge me) and then find that they used all my gas. I understand they had to drive it but really they left it so low the light was on. So that of course infuriated me. I once again have no service records because well I was told they couldn't print it out? On top of that my car is driving terrible! You can feel it jerk into drive. Once again the transmission is sticking and it is shifting hard when it does eventually shift. I am so tired of being told that this is normal. I drove a 13 while they had my car and it didn't stick. I could merge onto the highway without any problem. It didnt hop when I put it in reverse. My paperwork says I have to take my car to that dealership in order to keep my warranty. So what am I suppose to do wait until it breaks again? When the car shifts the car jerks and because it isn't constant they can't fix it? The last time this happened it continued to get worse until it finally did break and they had to tow it. At this point I want GM to take this car back. I do not want anything in return. The car I traded in and all the money I have paid for this car they can keep. I do not ever want nor will I ever purchase another Chevy. This has been the worest experience I have ever had. The sad part is that I am willing to call and let them repo it if that is what I have to do and it won't be because I cannot afford it. It is because this car is NOT safe.