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Special Policy 16018- Diesel Particulate Sensor Warranty

15338 Views 31 Replies 17 Participants Last post by  boraz
Well just after I made this thread http://www.cruzetalk.com/forum/64-g...82570-well-i-joined-cel-club.html#post2628234 and was about to order my new sensor I happened to be looking through GM announcements at work and found it's now covered. What's the chances? Perfect timing!

Particulate Sensor is now covered under special policy for 10 years/120,000 miles.

Letters should be going out on the 7th.
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Awesome! Now they just need to do that for the NOx and O2 sensors and the DEF reservoir!
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Awesome! Now they just need to do that for the NOx and O2 sensors and the DEF reservoir!
There is a recall on the NOX position 1 sensor
Thanks for the heads up!
Which sensor is this (location)?
This is odd. Confirmed this info by looking up my VIN on VIS. The special coverage policy only covers sensor failure. The odd part is I do not know why they chose this sensor to cover, as it seem to be less of a known issue than the HO2S or the NOxS.
ondition:
On some 2014-2015 model year Chevrolet Cruze vehicles, equipped with a 2.0L diesel engine (RPO LUZ), a diagnostic trouble code P24AE, P24AF, P24C6 or P24C7 may set as a result of exhaust particulate sensor failure caused by either sensor contamination or sensor damage from humidity in the exhaust.
Special Coverage Adjustment
This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after October 31, 2016, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to October 31, 2016, must be submitted to the Service Contract provider.
Correction
Dealers are to replace the exhaust particulate sensor as necessary. The repairs will be made at no charge to the customer.
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Which sensor is this (location)?
The particulate matter sensor is the last sensor in the exhaust system, it is behind the SCR.
I wonder if GM is trying to stand by the emissions system now since it's about to put out another diesel Cruze.
ondition:On some 2014-2015 model year Chevrolet Cruze vehicles, equipped with a 2.0L diesel engine (RPO LUZ), a diagnostic trouble code P24AE, P24AF, P24C6 or P24C7 may set as a result of exhaust particulate sensor failure caused by either sensor contamination or sensor damage from humidity in the exhaust.
Special Coverage AdjustmentThis special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after October 31, 2016, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to October 31, 2016, must be submitted to the Service Contract provider.
CorrectionDealers are to replace the exhaust particulate sensor as necessary. The repairs will be made at no charge to the customer.
my car has this code....has for a couple months.

NICE.
The particulate matter sensor is the last sensor in the exhaust system, it is behind the SCR.
If this is correct,then it's not a dpf sensor, but an exhaust sensor AFTER the SCR.
I've not heard about too many people having this code, but it has popped up a couple times. One member, I think it was @revjpeterson did a DIY on replacement.

Too bad it's limited to 120K miles. That rules me out.
Is this applicable in Canada or just in the U.S.?
my car has this code....has for a couple months.

NICE.
If this is correct,then it's not a dpf sensor, but an exhaust sensor AFTER the SCR.
Correct. This sensor serves as sort of a final check to the emissions system to detect if any kind of particulate matter has made it through the previous stages of the emissions system. It is the final sensor in the exhaust system, approximately at the point where the exhaust crosses the rear axle.

I've not heard about too many people having this code, but it has popped up a couple times. One member, I think it was @revjpeterson did a DIY on replacement.

Too bad it's limited to 120K miles. That rules me out.
Yes, I was one of only 2 or 3 issues with this sensor that have appeared on the forum. I'm looking forward to seeing the full coverage letter. The clip posted on the previous page of this thread looks like it is only for failures after 10/31/16, which would mean I won't be reimbursed for my sensor ($136), but I'm still holding out hope there will be a reimbursement clause in the full, official letter. I know Chrysler has refused me reimbursement in the past for DIY repairs, because the dealer did not perform the diagnosis or repair, so even if there is a reimbursement clause, I still might be out of luck.

Additional information about this sensor, its location, etc. can be found at http://www.cruzetalk.com/forum/169-...matter-sensor-exhaust-particulate-sensor.html
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Is this applicable in Canada or just in the U.S.?
not showing on vin check...yet.
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I've not heard about too many people having this code, but it has popped up a couple times. One member, I think it was @revjpeterson did a DIY on replacement.

Too bad it's limited to 120K miles. That rules me out.
Diesel ,your post about [ its finely my turn] want was the outcome? every time I click on it I get a blank page.
Correct. This sensor serves as sort of a final check to the emissions system to detect if any kind of particulate matter has made it through the previous stages of the emissions system. It is the final sensor in the exhaust system, approximately at the point where the exhaust crosses the rear axle.



Yes, I was one of only 2 or 3 issues with this sensor that have appeared on the forum. I'm looking forward to seeing the full coverage letter. The clip posted on the previous page of this thread looks like it is only for failures after 10/31/16, which would mean I won't be reimbursed for my sensor ($136), but I'm still holding out hope there will be a reimbursement clause in the full, official letter. I know Chrysler has refused me reimbursement in the past for DIY repairs, because the dealer did not perform the diagnosis or repair, so even if there is a reimbursement clause, I still might be out of luck.

Additional information about this sensor, its location, etc. can be found at http://www.cruzetalk.com/forum/169-...matter-sensor-exhaust-particulate-sensor.html
You would be able to be reimbursed. That is just referring to service contracts and how claims are processed.
Yup mine went bad at 40k i think

Funny dealer said my car was an odd ball due to sensor ussues. Now we have thus a nox and an o2 and i think an egt sensor. All on gms bulletin. All ones that gm said tough ****
Got my recall letter for the NoX sensor today. It indicates I get a firmware update as well. They also indicated that I get a manual regen too.
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We got our letter as well. We just had NOx #1 and the O2 replaced (cost was covered by GM), as well as a fuel-trim re-map. NOx #2 pops a code here and there, but it'll go away, and then come back. But it doesn't affect the running of the car. The dealer should replace it for free (as a warranty to the previous fix), but it's not critical at this point.

Not too in a rush to have this done, since it was basically done already, but it'll be there if we need them replaced again - or if the tune adjustment as part of the recall seems to have a positive effect.
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