[sparkman]

Saw a new warranty on MyChevrolet.com and was wondering what the heck it was. I researched it and could not find any information on it. I asked the service department here and they gave me full written paperwork on it. I'll summarize it for you all.

8/12/2016

#38170: Special Coverage Adjustment - Accelerator Pedal Stalk Fracture

Vehicles Affected:
Chevrolet Cruze - 2010-2016
Buick Cascada (USA) - 2016
Buick Verano - 2012-2017
Cadillac ELR - 2014-2016
Chevrolet Volt - 2011-2015
Chevrolet Orlando (Canada) - 2011-2013

Condition: "On the vehicles listed above, the accelerator pedal can break at the stalk just below the housing due to the driver entering and exiting the vehicle with their foot resting on the accelerator pedal. If the pedal breaks, it would not be possible to operate the accelerator once the stalk has broken off. The vehicle would return to idle regardless of transmission gear position."

Special Coverage Adjustment: "This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership."

Parts Information: Accelerator Pedal Assembly #13252702


Figured I'd share the information since it was just released and no one had it on the internet yet.

 

[ChevyGuy]

Given that the Cruze is a lower-trim Verano, it's interesting that it covers the Verano, but not the Cruze.

 

[Greggul8r]

Given that the Cruze is a lower-trim Verano, it's interesting that it covers the Verano, but not the Cruze.

it does cover the Cruze the list is the other vehicles besides the Cruze. so your thought process is right on the money.

 

[goochman]

Has anyone experienced this?

 

[sparkman]

it does cover the Cruze the list is the other vehicles besides the Cruze. so your thought process is right on the money.

Rearranged it so it's easier to read

 

[obermd]

Moved to Gen 1 Service Issues and stuck thread. Thanks for posting this sparkman.

 

[obermd]

I'm trying to figure out how people are getting in and out of the car with their foot on the pedal. I can see this in the Cascada and Orlando as those are small SUVs, but not in a sedan.

 

[Tomko]

I'm trying to figure out how people are getting in and out of the car with their foot on the pedal. I can see this in the Cascada and Orlando as those are small SUVs, but not in a sedan.

Cascada a convertible.

I'm guessing boot slips on ice and shebang.

 

[AutumnCruzeRS]

Gonna take a look and see exactly what the "stalk" is. Have to use a flashlight since there's no lights in the footwell its gonna be dark done there.

 

[ChevyGuy]

I had to go look at mine just to see what style it is. The pedal hangs in the air, supported by what I think they're calling the "stalk". Yeah, you break that, you're going nowhere.

 

[spaycace]

I'll have to see if my Volt is affected, as I'm at 114k miles right now, so caught it just in time! Thanks for the information Sparkman

 

[Cruzen Vegas]

I got this notice in the mail this week...wonder if parts are available?

 

[Robby]

If the 'Stalk' fails, the throttle pedal will be lying on the floor, not attached.

Rob

 

[Camcruse]

So, they're willing to fix it once it breaks, but not before?

 

[Robby]

So, they're willing to fix it once it breaks, but not before?

That is my take on the bulletin.

Rob

 

[Camcruse]

That is my take on the bulletin.

Rob

Great! Tell that to the guy who's driving on the highway at 75 in the left lane and it breaks on him.

 

[Robby]

Well, as I read it, the failure occurs when the part is 'kicked' sideways......like a foot slip while entering the car......so, it should be broken before you close the door to leave.

Kind of along the lines of the warranty extensions for the water pump or negative battery cable.....only replaced if failure occurs.

Rob

 

[Cruzen Vegas]

So is there an updated part or they just replace it with the same crappy one?...

 

[Robby]

So is there an updated part or they just replace it with the same crappy one?...

I have not seen the actual part but am of the belief it likely is a bit more 'robust'.
Most likely the plastic arm is thicker or re enforced in some manner.

Rob

 

[boraz]

got my letter