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Steering wheel "sticks" intermittently while driving

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I have been reading about numerous people having a problem with the steering "sticking" while applying light pressure for small steering corrections. It is most noticable at highway speeds, but I can get it to duplicate the problem in the driveway.
Now for the real issue; The vehicle has been at the dealer all week. They supposedly had a GM engineer or district rep in their shop today looking at another vehicle and they asked him about the steering complaint on my car. His reply was "I have heard nothing about this kind of steering problem and we have no TSB's or recalls open for this problem. There is nothing that we can do".
How many people on this forum have read about steering issues on the Cruze? Search for steering, sticking, binding or numerous other words and you will see that this is not an uncommon complaint.

The REAL problem seems to be, if they do not know what to do to correct an issue, then it does not exist. Just like the problem with the power brake micro switch that they are currently replacing under recall. It never existed for months because the dealer, tech line, district engineer or ? did not know what to do to solve the issue. Standard response from GM - cannot duplicate the problem (never drove the car) and we have never heard of this issue before. Therefore we cannot repair the problem.

Can't wait for a response from the Chevy Customer Care rep on this one. Why do I think the response will be an exact copy of what was offered during the brake booster issue before it became a recall?
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HOLY blank, I just saw this thread. I thought I was going cookoo the other day. My CTD steering sticks also. It is very minor, but now that I have noticed it once, I notice it, if you get my drift. It happens (or when I notice at least) when I am driving straight...when I need to turn slightly, for say a curve, it seems the steering wheel is hesitant to move for a brief millisecond. Like something would if it was in a detent position. Then it frees up and acts normally. I thought it was my imagination, but it's not. I am not happy about this. This could possibly get worse.
 

· Reverend Red Bull
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HOLY blank, I just saw this thread. I thought I was going cookoo the other day. My CTD steering sticks also. It is very minor, but now that I have noticed it once, I notice it, if you get my drift. It happens (or when I notice at least) when I am driving straight...when I need to turn slightly, for say a curve, it seems the steering wheel is hesitant to move for a brief millisecond. Like something would if it was in a detent position. Then it frees up and acts normally. I thought it was my imagination, but it's not. I am not happy about this. This could possibly get worse.
That's the symptoms. Make an appointment and get it re-flashed. If you're under 10 years/150,000 miles it's covered under warranty.
 

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I have same problem on my 2015 and will take in next week but don't expect a resolution. It seems the more they work on an issue the worse it gets. Your comment is correct "The REAL problem seems to be, if they do not know what to do to correct an issue, then it does not exist." This delays everything because they don't admit there is a problem. The Ignition Key Switch problem that took years and years to address is a prime example.

I received a letter a while back from GM that had recall on Cruze steering sticking problem. It said my model was not affected. So, they are aware of problem and have not expanding it to cover all cars that have the problem. Also I received letter from GM that my previous 2012 Cruze would have additional warranty on coolant system for 10 yrs /150,000 miles. This will probably need to be expanded as I have same coolant loss and odor problem with new 2015 Cruze ECO. It has been 1 year and still no response from dealer.
Has anyone else receive these letters?
 

· Premium Member
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I thought the 2015s had the new firmware, but it wouldn't hurt to double check.
 

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I have same problem on my 2015 and will take in next week but don't expect a resolution. It seems the more they work on an issue the worse it gets. Your comment is correct "The REAL problem seems to be, if they do not know what to do to correct an issue, then it does not exist." This delays everything because they don't admit there is a problem. The Ignition Key Switch problem that took years and years to address is a prime example.

I received a letter a while back from GM that had recall on Cruze steering sticking problem. It said my model was not affected. So, they are aware of problem and have not expanding it to cover all cars that have the problem. Also I received letter from GM that my previous 2012 Cruze would have additional warranty on coolant system for 10 yrs /150,000 miles. This will probably need to be expanded as I have same coolant loss and odor problem with new 2015 Cruze ECO. It has been 1 year and still no response from dealer.
Has anyone else receive these letters?
Sounds to me like you need a new dealership.
 

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All right guys I am bringing it back up again. My 2015 just started having this issue at 35,000 miles on it. Did anybody find out the true cause of this problem?
Your 2015 may still be under the B2B warranty. If not and it's an early model it's still covered by the warranty extension for the steering.
 

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Your 2015 may still be under the B2B warranty. If not and it's an early model it's still covered by the warranty extension for the steering.
It was built in April of ‘15 so who knows. It is still covered under the B2B which is extended till 48K from being a CPO. Looks like I’ll call them for an appt. for a software flash.
 
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