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Technical Service Bulletins (TSB) "lite"-version

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Go back to COMG- The Cruze Owner's Maintenance Guide

...this is an abbreviated "lite"-version of the previous TSB thread; it will be updated monthy.

...and, here is the "new" process to follow:

1) first, look through the Condition/Cause column for the problem symptoms.
2) second, note the PI, Bulletin, or TSB number.
3) lastly, take that number to GM TechLink and use their "search" function to obtain more specific information and details.

PI/TSB/#........CONDITION/CAUSE:
#10317..........MIL for Brake Actuator Sensor (BAS)
#10354..........Missing Tire Certification Labels
#10376..........Water leak at right taillamp
#10381..........Front Suspension Squeek/Noise when cold
#10399A.........Thermostat Sticks Open
#11008..........Manual Transmission Oil Overfilled
#11094..........Safety Recall: Steering Column
#11142..........Safety Recall: Powertrain:Automatic Transmission:Gear Position Indicator(PRNDL)
#11149..........Safety Recall: Steering:Gear Box:Shaft Sector
09-08-44-013C...Listing of Supported USB Devices
10-06-04-016....Engine lack of power; Engine rattle noise; P-DTC's
PI0195A.........Engine Exchange Program 1.4LT(LUJ) & 1.8L(LUW)
PI0233..........Inaccurate Outside Air Temperature (OAT) display
PI0254..........License plate not fitting at PDI
PI0275..........Engine Oil "dye" appearance
PI0276A.........Twisted ABS wires; ABS+DTC C0035 & C0040
PI0285..........Bluetooth/audio/DVD/navigation/radio problems
PI0313..........DIC display (US vs. Canadian)
PI0321A.........Harsh Transmission Up/Dwn Shifts; TCM reflash (prior to VIN breakpoint B7137814) (#2575938)
PI0324..........Engine no crank (transmission vs. engine)
PI0326..........CEL; no A/C; DIC: "A/C Off Due to High Engine Temp"
PI0336..........Rattle noise under vehicle
PI0342..........MIL+DTC P013B
PI0347..........MIL+DTC P0690
PI0358..........Rattle noise from vehicle rear
PI0375..........CEL; DTC's set
PI0376..........MIL+DTC P2714
PI0400..........MIL+DTC P0101, P0172, P2270; rattle noise from blocked air cleaner assembly
PI0404..........MIL+DTC P2070; 1.8L engine intake manifold tuning control valve stuck open.


abbreviations:
ABS = Anti-lock Brake System
BAS = Brake Actuator Sensor
CEL = Check Engine Light
DIC = Driver Information Center
DTC = Diagnostic Trouble Code
MIL = Malfuntion Indicator Lamp
OAT = Outside Air Temperature
PDI = Pre-Delivery Inspection
TSB = Technical Service Bulletin
_PI = ???
21 - 38 of 38 Posts

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My service guy told me today that some cruze's are coming in with water in the trunk after rain or car wash. They are finding a missing spot weld on the inside lip of the fender right where the lid comes down passenger side. There should be 5 but sometimes there is 4. He said they are waiting for GM to issue a TSB. He also said something about a TSB on a splash shield for the A/C compressor they replaced for me today
 

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Im on my second 6mt in my 1.4t lt1 ...soon to be third (same issue) theres a big TSB on that tranny. thing is junk. car has 17k on it. clutch/pressure plate is fine. they reused it. 1st and third are junk. also 4th gear vibrates wicked...
 

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Im on my second 6mt in my 1.4t lt1 ...soon to be third (same issue) theres a big TSB on that tranny. thing is junk. car has 17k on it. clutch/pressure plate is fine. they reused it. 1st and third are junk. also 4th gear vibrates wicked...
Thwy finally fixes the vibration I had in fourth with a new shifter and shifter cable but my 1 to 2 shift is still horrible I also am on my second transmission.

Sent from my Droid using AutoGuide.Com Free App
 

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Im on my second 6mt in my 1.4t lt1 ...soon to be third (same issue) theres a big TSB on that tranny. thing is junk. car has 17k on it. clutch/pressure plate is fine. they reused it. 1st and third are junk. also 4th gear vibrates wicked...


PureEnergi,
I am sorry to hear that you are having issues with your transmission again. Have you been back to the dealer? I would be happy to look into this for you. If you would like my assistance please feel free to PM me. Either way, please keep me posted.
Thank you,
Stacy Chevrolet Customer Service
 

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Customer Satisfaction Program #13101 - Clunking Noise When Turning

SUBJECT: Clunking Noise When Turning

MODELS: 2013 Chevrolet Cruze

THIS PROGRAM IS IN EFFECT UNTIL MAY 31, 2015.

CONDITION
On certain 2013 model year Chevrolet Cruze vehicles, a possible tear in the passenger side steering gear boot may allow moisture and contamination to enter the boot. This could cause a clunking noise when making a turn. If this clunking noise is ignored and contamination continues to build, it could cause the loss of power steering assist.

CORRECTION
Dealers are to replace the passenger side steering gear boot on all vehicles. On customer vehicles, dealers are to also inspect the steering gear, and if signs of contamination are present, replace the steering gear.

There are only 300 vehicles involved in this update. Your dealer can tell you if yours is one of the three hundred.

 

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Date:
August 15, 2013
Subject:
Upcoming Safety Recall 12213
Possible Loss of Brake Assist
Models:
2011–2012 Chevrolet Cruze Equipped with 1.4L DOHC Gasoline
Turbo Engine (LUJ) and 6T40 FWD Automatic Transmission (MH8)


Based on information from the National Highway Traffic SafetyAdministration (NHTSA) website, the media may report that General Motors willbe announcing a safety recall that involves certain 2011–2012 model yearChevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engine (LUJ)and 6T40 FWD automatic transmission (MH8).
This engine-transmissioncombination requires supplemental vacuum under certain operating conditions.The electric vacuum pump (EVP) provides the supplemental vacuum, and if this isnot available, brake assist may be intermittently reduced or lost requiringextra brake pedal effort. If this happens while the vehicle is moving, a crashcould result without prior warning. To correct thiscondition, dealers will remove and replace a microswitch in the power brakevacuum pipe assembly. Dealers will be advised when the recall bulletin andcustomer notification letter are scheduled for release. However, to assist withcustomer inquiries, we have attached a Q&A document for immediatereference.
My note: Dealers will not have parts yet.
 

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Date:
August 15, 2013
Subject:
Upcoming Safety Recall 12213
Possible Loss of Brake Assist
Models:
2011–2012 Chevrolet Cruze Equipped with 1.4L DOHC Gasoline
Turbo Engine (LUJ) and 6T40 FWD Automatic Transmission (MH8)


Based on information from the National Highway Traffic SafetyAdministration (NHTSA) website, the media may report that General Motors willbe announcing a safety recall that involves certain 2011–2012 model yearChevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engine (LUJ)and 6T40 FWD automatic transmission (MH8).
This engine-transmissioncombination requires supplemental vacuum under certain operating conditions.The electric vacuum pump (EVP) provides the supplemental vacuum, and if this isnot available, brake assist may be intermittently reduced or lost requiringextra brake pedal effort. If this happens while the vehicle is moving, a crashcould result without prior warning. To correct thiscondition, dealers will remove and replace a microswitch in the power brakevacuum pipe assembly. Dealers will be advised when the recall bulletin andcustomer notification letter are scheduled for release. However, to assist withcustomer inquiries, we have attached a Q&A document for immediatereference.
My note: Dealers will not have parts yet.
Does this mean all 2011-2012 Cruzen with the 1.4T and AT, or just a batch? Seems like it would be all of them.......
 

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...and, here is the "new" process to follow:

1) first, look through the Condition/Cause column for the problem symptoms.
2) second, note the PI, Bulletin, or TSB number.
3) lastly, take that number to GM TechLink and use their "search" function to obtain more specific information and details.

PI/TSB/#........CONDITION/CAUSE:
.
.
.
PI0326..........CEL; no A/C; DIC: "A/C Off Due to High Engine Temp"
.
.
.
So, I have this exact issue going on with my '11 Cruze Eco. When I do the search with code "PI0326" (or just 0326), I either get no hits or up comes a bunch of Truck issues which is just useless to be a bit blunt.
 

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So, I have this exact issue going on with my '11 Cruze Eco. When I do the search with code "PI0326" (or just 0326), I either get no hits or up comes a bunch of Truck issues which is just useless to be a bit blunt.
TechLink was pretty clear on this PI back in February of 2011. It was my fourth hit when I Googled "chevy cruze pi0326". You stated in another post that you've had the water pump and thermostat changed, but the tech. did not reset the CEL code. Makes me wonder if he/she didn't do the firmware update portion of the PI. Does your workorder, or dealer documentation, show that the tech also redid the calibration (updated the firmware)?

http://www.sandyblogs.com/techlink/Feb 2011 Techlink F.pdf
 

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Hi everyone !!! :cool: (New guy to the forums)
Did a little research on the meaning of "PI" when used with a code number.
Some people are using the term.."Problem Information" for it.
Don't know for sure if it's legit',...but it seems to work.

Any other thoughts ????
 

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The first us of PI was for Preliminary Information and then the next step was a Technical Service Bulletin.
 

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I've got about 3 of those - most recently the engine no crank. I had my battery, starter and alternator tested and they're all good. Took it to a Chevy dealer here in my area, told it could be a loose negative battery cable. Replaced it, problem still apparent. I've had to have my oil pump and water pump replaced since I've purchased the vehicle at roughly 42k miles almost 1 year ago. I have about 59k now and I'm really considering trading it in if I can't find a Chevy dealer whose going to be straight up with me and fix my car like they should. What should I do?
 

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Good morning MichaelRushing,

We offer our sincere apology for the frustration you're experiencing with your vehicle. If you would like for us to reach out to a local dealership on your behalf to look into some options with regard to your concern, send us a private message. In this message please include your VIN, full contact information and name of dealership. We look forward to your response and working with you. Have a great holiday weekend!

Marlea W.
Chevrolet Customer Care
 

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Holden Cruze 1.8L 2012. 63k miles odometer (15-03-2020).
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Here is something on VVT solenoid filter screens clogging up. Solution is to remove the filter screens altogether and put the VVT solenoids back in after cleaning them, without the filter screens.

 
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