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Went in for my first synthetic oil change today. Wanted them to check the chirping which forums indicate is the tensioner. Dealer wanted to charge $99 to assess. I told them I wouldn't pay that as the noise was loud enough for anyone to diagnose.

They tell me it is the tensioner, drive belt & crankshaft seal that need to be replaced. Only thing covered under powertrain warranty is the crankshaft seal. Cost for the rest is $91 for parts & $146 labor for total of $237. Is this reasonable?

If I get my private mechanic to do the work I guess I will have to pay for the crankshaft seal out of pocket. Would a private mechanic replacing it invalidate the powertrain warranty?

Talk about a dealer showing its stripes.

To perform the seal replacement, the drive belt must be removed......so, the only additional labor that you are responsible for is the time it takes to exchange the tensioner.....ten minutes on a bad day.
The dealer is taking advantage of the situation since he has chosen to charge the tensioner replacement as a stand alone repair. The time books don't show tensioner replacement in conjunction with other repairs.

The correct method would show parts that are cutomer pay (belt-tensioner). Then, parts that are warranty (seal).
The labor would be the time given for seal replacement (warranty) and a small additional labor charge, called OLH, for the tensioner exchange.
The belt R&R is, naturally, required to exchange the seal.

On another note: While running with hood open (and making the sound) remove the dipstick and see what happens. If the sound changes or disappears the seal is the only failed part......tensioner and belt are serviceable and replacement is at your option.

Rob
 

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Noise, with A/C operating only, removes the crank seal from the discussion. A dry seal sings the same tune regardless of what accessories are operating.
If I was a betting sort, I see the dealer charging for a warranty repair (that likely won't be performed, but charged for just the same) and charging you for the tensioner and belt.
Maximum income, minimum time.

As above, just the tensioner is likely all it needs.....the belt is fine.

Rob
 

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Does it have to be completely removed, or does it only have to be set aside? The reason I ask is that to change the belt you have to "open" the engine mount. If it only has to be removed from the engine and moved aside, you probably don't.
Uggg.....you are correct.....the bloomin upper mount has ro be unbolted.
However, I still doubt if a belt is needed at the Just past warranty mileage.

Rob
 

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If the belt requires replacement as a result of the failure (oil soaked) it should be covered as consequential damage in conjunction with the seal repair.

The tensioner is likely being replaced as insurance...ie, insuring the repair. Evidently, the dealer has seen enough tensioner failures after belt replacement that they are uncomfortable re using the old one.

So, I agree with your thoughts.

Rob
 
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