Went in for my first synthetic oil change today. Wanted them to check the chirping which forums indicate is the tensioner. Dealer wanted to charge $99 to assess. I told them I wouldn't pay that as the noise was loud enough for anyone to diagnose.
They tell me it is the tensioner, drive belt & crankshaft seal that need to be replaced. Only thing covered under powertrain warranty is the crankshaft seal. Cost for the rest is $91 for parts & $146 labor for total of $237. Is this reasonable?
If I get my private mechanic to do the work I guess I will have to pay for the crankshaft seal out of pocket. Would a private mechanic replacing it invalidate the powertrain warranty?
Talk about a dealer showing its stripes.
To perform the seal replacement, the drive belt must be removed......so, the only additional labor that you are responsible for is the time it takes to exchange the tensioner.....ten minutes on a bad day.
The dealer is taking advantage of the situation since he has chosen to charge the tensioner replacement as a stand alone repair. The time books don't show tensioner replacement in conjunction with other repairs.
The correct method would show parts that are cutomer pay (belt-tensioner). Then, parts that are warranty (seal).
The labor would be the time given for seal replacement (warranty) and a small additional labor charge, called OLH, for the tensioner exchange.
The belt R&R is, naturally, required to exchange the seal.
On another note: While running with hood open (and making the sound) remove the dipstick and see what happens. If the sound changes or disappears the seal is the only failed part......tensioner and belt are serviceable and replacement is at your option.