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Things I DONT like with the Gen2 Cruze

8750 Views 54 Replies 23 Participants Last post by  pandrad61
Whatever happened to the days when you could actually have a car built the way you wanted with only the options you wanted? You know ... that time when a dealer had a list longer than the menu at a sushi bar, of all available options you could select from, then wait 6-8 weeks to get YOUR car the way you actually wanted, without some of the bells and whistles you didn't.

Apparently, the wizards at GM feel that people like me who like to shift their own gears don't like to have a BOSE stereo system nor do we need the capability of having a navigation capable radio. In order to get a nav radio, you MUST get the premium trim level, which only comes with an automatic. You CAN get the Bose stereo in the LT trim level, but ONLY with the automatic transmission. You want leather seats you say, available in Premium trim only. Illuminated vanity mirrors ... LT auto and Premium trim only (although I never really understood WHY there's a lighted mirror on the driver's side to begin with). What's that, you want a sunroof too ... again, ONLY in the LT automatic and Premium. Foot operated parking brake available on LT auto or Premium trim only. LT manual, sorry, you gotta pull it up with your hand. 17" or 18" wheels on Premium trim only ... everything else gets 16" or 15" wheels. Want a spoiler on your LT manual? Can't have it unless you opt for the automatic or step up to Premium. Splash guards on LT auto or Premium only ... REALLY? Well gee GM/Chevy dealer, can I get a ground effects package on my manual? NOPE, only LT auto and Premium. You must be joking if you want fog lights on a manual LT too! LT auto and Premium only. Rear park assist/side blind zone with lane change alert/rear cross traffic alert ... LT auto and Premium only (but if you want that stuff, you're required to opt in on other options too, depending upon LT or Premium trim). Heated rear outboard seats and heated steering wheel, Premium only. A color DIC display in LT auto or Premium only. Cabin humidity sensor ... you guessed it, LT auto and Premium only. Reading lights in the back seat are unheard of except in Premium trim. Safety belt assurance system, whatever the $*#@ that is ... LT auto and Premium. Aren't seat belts pretty important in EVERY vehicle though?

Maybe it's just me ... but some of these option availabilities (or lack thereof) don't seem to have anything to do with whether or not your car has a manual or automatic transmission in the case of options available to the LT automatic and not the manual. I mean really GM, wake up! Why does it matter that I shift my own gears and want a Bose stereo? Or splash guards ... or any other LT automatic option not allowed on the LT manual (other than remote start of course, but even THAT can be done with safety switches and certain requirements being met first). Then you go another step further and limit certain options to the Premier trim level only, which again, pisses me off that the ONLY way to get Nav is by paying the premium price for the trim level, even though I don't want all the other crap included! I'll just go with aftermarket stereo and Garmin Nav unit if I buy one ... and that's a BIG IF now ...
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Nav can be done with your phone setup, used it in the LS at the dealership a few weeks back.

Besides that, seems like they intentionally want to curb manual sales to justify it disappearing in a few years. Any word the hatch will be auto only being that it won't come in peasant trim levels?
Why does it matter that I shift my own gears and want a Bose stereo?
That might be a software integration issue. The radio gets it's cue for the backup camera, guidelines and volume based on speed from the driving computer. As heavily computerized as the first gen was, anything electrical could be a software integration issue.
Ha, remember seeing an ad for a 1970 Buick Estate wagon for only $2,900, with kids, lets buy one. At our local Buick dealer, first question he asked us, do you want wheels? To make a very long story short and after about an hour, with some very required items, suddenly the price of that vehicle came to over 6,500 bucks!

This is the opposite side of the story. In the 80's, Nissan, Honda, and Toyota were offering vehicles that could be considered complete. Son just wanted a towing package on his Chrysler Town and Country, was told the only way he could buy this was to first order factory GPS and a sunroof he didn't want. So called the Chrysler executives and said either just the towing package or going someplace else.

I could not believe my ears when I was told by my Chevy dealer the only way I could get a spare tire was to order a Cruze with an automatic transmission first. But never thought about calling the GM executives. What in the hail does a spare tire have to do with the kind of transmission you want?

A common question to a number of dealers, does GM marketing ever ask you what your customers want? Stock answer was, are you kidding?

One solution is to go someplace else. Did give in on some issues, you have to pay 150 bucks extra for splash shield or will get stone chips, forget it, will install these myself.
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Splash guards used to only be a "Non RS" requirement. My dealer ordered every car with one and a cargo net pretty much.
Not trying to pick your original post apart...but the LT Manual standard equipment includes RS package...which brings fog lights, and it is upgradable from 16" to 17" wheels...it'll just be extra. It is dumb though you can't get other certain niceties.
Still back with the 2012 model years, all I know about the new ones, can't get a manual transmission in a 2LT so when the time comes, going someplace else.

Does take a long time to study all this stuff.

Many things I didn't notice, like no fuel door lock, no sill plate protection, only one key slot to get in, a second mortgage for a spare key, etc. Problems with three Chevy dealers for warranty work, was told by the service managers to trade it off for a new one. Fog lamps was a necessity, can't even see around street corners/ Least mine was programmed for fogs, later ones had to be reflashed.

All this adds up to consumer dissatisfaction. Ha, spent years dealing with marketing, big guts, big mouths, small brains.
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Still back with the 2012 model years, all I know about the new ones, can't get a manual transmission in a 2LT so when the time comes, going someplace else.

Does take a long time to study all this stuff.

Many things I didn't notice, like no fuel door lock, no sill plate protection, only one key slot to get in, a second mortgage for a spare key, etc. Problems with three Chevy dealers for warranty work, was told by the service managers to trade it off for a new one. Fog lamps was a necessity, can't even see around street corners/ Least mine was programmed for fogs, later ones had to be reflashed.

All this adds up to consumer dissatisfaction. Ha, spent years dealing with marketing, big guts, big mouths, small brains.
Seems the only way people get good deals and actually get listened to in service departments, is to work FOR the dealer....pretty unfair if you ask me.
1988 was the last model year from GM where you had complete freedom to mix and match options from a laundry list.

For 1989 they introduced option packages that grouped things like tilt wheel, cruise control and pulse wipers together; or, power windows and power locks together. It was explained at the time as a way to make the ordering process easier for people (less decisions to ponder).

Today it's all about saving manufacturing costs by reducing the number of build variations. Something the Japanese competition has forced upon us.
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ive said it before and once again now. i hate cooperate bean counting "packages" . they use this to force you to buy things you dont want. on my gen 1 cruze to have a premium 9 speaks i have to get a darn sunroof... i hate sunroofs. they wont even offer a rs on the diesel. i just bought a great 85 dodge daytona turbo z and came with original ordering brochure.

had 4 types of interior to choose from inculuding color or cloth/style, each made specifically for your use. touring, sports, comfort exc. it came in any color on the list with any interior you chose. in the orders manual you could literally buy a base model and fully option it to how you want, it may have been better to buy a turbo or turbo z and get the options for less. but guess what YOU HAD THE CHOICE OF ALL OPTIONS!!. now good luck doing this at a GM or
FCA dealer
good luck doing this at a GM or FCA dealer
Or Ford, Toyota, Honda...well, you name it really.

I hate it too, but that's the way they've all become - putting a bunch of common options into "packages", some of which usually require another one, so then they can sell you both!

I hate it even more when one package is ONLY offered on certain trim levels.
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If you think GM is bad, try Toyota. You can't even get some options depending on where the car is sold.
If you think GM is bad, try Toyota. You can't even get some options depending on where the car is sold.

88 Supra Turbo was okay, last time I purchased a Toyota. Was having a conversation with my wife this morning with a question. Is stupidity contagious? What started it was a guy driving a Prius.
Also u still can't get white diamond Tricoat.
It also makes it a lot easier to build. This can help stop a lot of build issues. If every car ordered was completely different, build times would be longer and it just give you guys something else to complain about.

Its all about making and selling easier it makes complete sense. You can always get the lower priced version and add things later. I'm sure they looked at options people typically purchase and simplifying the process.
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I don't like the nonsense of options either, when I had a ECO Manual they think just people are really budget minded buy these, that isn't always the case. A car for most of us is a pretty decent expense, we should be able to get a car optioned the way we want. When I price a new Ford Truck out online, I can order pretty darn close to what I want by options. With a Cruze I cant really do that, always get stuck with something I don't want which does add to the price for sure. I think this is the trend and probably wont go away. My guess is the Manual Transmission on GM cars may not be available forever, they just don't sell very well even though there is a modest demand for them.
I think part of the reason Manuals don't sell is because dealers are not ordering. I've been looking at the 2016 Camaro and I asked the sales person do you have any manuals, he said the owner won't let them stock any. they have to be ordered or get from another dealer. I won't be buying from that dealer if I can't test drive a manual.
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Whatever happened to the days when you could actually have a car built the way you wanted with only the options you wanted? You know ... that time when a dealer had a list longer than the menu at a sushi bar, of all available options you could select from, then wait 6-8 weeks to get YOUR car the way you actually wanted, without some of the bells and whistles you didn't.

Apparently, the wizards at GM feel that people like me who like to shift their own gears don't like to have a BOSE stereo system nor do we need the capability of having a navigation capable radio. In order to get a nav radio, you MUST get the premium trim level, which only comes with an automatic. You CAN get the Bose stereo in the LT trim level, but ONLY with the automatic transmission. You want leather seats you say, available in Premium trim only. Illuminated vanity mirrors ... LT auto and Premium trim only (although I never really understood WHY there's a lighted mirror on the driver's side to begin with). What's that, you want a sunroof too ... again, ONLY in the LT automatic and Premium. Foot operated parking brake available on LT auto or Premium trim only. LT manual, sorry, you gotta pull it up with your hand. 17" or 18" wheels on Premium trim only ... everything else gets 16" or 15" wheels. Want a spoiler on your LT manual? Can't have it unless you opt for the automatic or step up to Premium. Splash guards on LT auto or Premium only ... REALLY? Well gee GM/Chevy dealer, can I get a ground effects package on my manual? NOPE, only LT auto and Premium. You must be joking if you want fog lights on a manual LT too! LT auto and Premium only. Rear park assist/side blind zone with lane change alert/rear cross traffic alert ... LT auto and Premium only (but if you want that stuff, you're required to opt in on other options too, depending upon LT or Premium trim). Heated rear outboard seats and heated steering wheel, Premium only. A color DIC display in LT auto or Premium only. Cabin humidity sensor ... you guessed it, LT auto and Premium only. Reading lights in the back seat are unheard of except in Premium trim. Safety belt assurance system, whatever the $*#@ that is ... LT auto and Premium. Aren't seat belts pretty important in EVERY vehicle though?

Maybe it's just me ... but some of these option availabilities (or lack thereof) don't seem to have anything to do with whether or not your car has a manual or automatic transmission in the case of options available to the LT automatic and not the manual. I mean really GM, wake up! Why does it matter that I shift my own gears and want a Bose stereo? Or splash guards ... or any other LT automatic option not allowed on the LT manual (other than remote start of course, but even THAT can be done with safety switches and certain requirements being met first). Then you go another step further and limit certain options to the Premier trim level only, which again, pisses me off that the ONLY way to get Nav is by paying the premium price for the trim level, even though I don't want all the other crap included! I'll just go with aftermarket stereo and Garmin Nav unit if I buy one ... and that's a BIG IF now ...
So is your complaint with the Gen 2 Cruze or GM Marketing?
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agreed, for the fun i built a f250 the way i would want it. a sle i think its called with diesel,4x4 cab and half. basically can still order what you want.
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