yeah there is a thread aboot this
I don't think they have the right to restrict your use of the loaner, but I could be wrong. Tell them to give you an older car off the lot or something.Welcome to the Cruze Diesel "timing belt club". Everything the OP stated is 100% true. My CTD went in Monday March 27 for a water pump. Warranty job so I'm at their mercy. If u want the whole story check Water Pump Failure thread under Gen 1 Diesel General Discussion. Part is supposed to be here next week (not holding my breath). They offered a loaner IN TOWN only. I drive 600 miles a week, so that won't work. Good luck if you send a PM to Chevy Customer Care, they are powerless to do anything.
I think someone at GM probably made a mistake in the computer system.I recently hit 100K miles on my 2014 Cruze Diesel and called my dealer to have the timing belt replaced. After several weeks two different dealers informed me that there were only 2 timing belts available and they were at dealers in CA. Calls to the CA dealers went unanswered and my dealer could not provide the parts. I finally had to purchase parts from another source (IDParts - highly recommend) and have the dealer install them for me. Has anyone else encountered this before? The belt that was supplied was a OE supplier belt. Cannot understand why GM is not stocking.
The good news is that I saved about $150 on the job.
Welcome to the forum. When you get your car back, please take a pic of your odometer and they can give you the 100k badge.I recently hit 100K miles on my 2014 Cruze Diesel and called my dealer to have the timing belt replaced. After several weeks two different dealers informed me that there were only 2 timing belts available and they were at dealers in CA. Calls to the CA dealers went unanswered and my dealer could not provide the parts. I finally had to purchase parts from another source (IDParts - highly recommend) and have the dealer install them for me. Has anyone else encountered this before? The belt that was supplied was a OE supplier belt. Cannot understand why GM is not stocking.
The good news is that I saved about $150 on the job.
As I understand it, in Canada the requirement is to have parts available during the warranty period. Which to the best of my knowledge is currently a maximum of seven years on the CTD - so 2015 + 7 = 2022.For those of you experiencing this issue, please open cases with the NHTSA or Transport Canada. Car manufacturers are supposed to provide parts for a minimum of 10 years after that model year. I know the CTD is a low volume vehicle but this is ridiculous. If the NHTSA and Transport Canada get enough complaints about this they will take action.
I'm guessing a new LUZ engine is closer to $10,000. Not something I'm comfortable freelancing.There are some parts that we can wait and and still drive the car, timing belt and associated parts we can still drive but are risking a $ 5000 engine plus labor and that could exceed the value of the car and it makes zero sense to needlessly take that risk for a lack of parts.