Help! I bought my 2011 Chevy Cruze two months ago. I have completely loved it until a few days ago. I know that the tranmission shifts hard. I realized that from the moment I test drove it, but this is something different. It has started really shifting harshly when slowing down. It makes an odd noise and I feel a strange thumping sensation. I took it to the dealer, and they told me that I don't know what I'm talking about because they put it on their machine and it is not showing any errors. The service man told me that it's the way I'm driving that is making it do that. Now, I'm not driving it any differently than what I did for the last two months! I am so frustrated! I know that this car never did this before. It's really noticable, and it's very upsetting to me. Please, has anyone else had this problem?