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If I remember correctly the only ones who can unlock it is TAC via a willing and knowledgeable dealer technician.

The bad news is that I also recall seeing something sent from TAC to dealership service managers expressly saying that they will not respond to dealers requesting this.

Your best hope is to start with the VIN that the radio is paired with. Without that you can't get the radio to even begin listening to whatever request you make of it.

Whoever sold you the radio probably knew all of this and failed to make a full disclosure.
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