[ChevyGuy]

does anyone know what the torque specs are for water outlet bolts?

Depends on where you look. The section on replacement just says 8Nm/71lb-in.

But the specs table says:
1st pass: 8Nm/71lb-in
2nd pass: 30 degrees*
*Tighten only 2 bolts to a final pass, see water pump documents.

The specs table might be a faulty copy of the water pump section which is a tty bolt.

 

[Robby]

That means these are one time use TTY bolts.

Rob

 

[ChevyGuy]

That means these are one time use TTY bolts.

If the table is correct. The instructions for the water pump replacement does a call out on tty bolts plus they specify how to do the second pass, but both are absent in the instructions for replacing the water outlet. It also seems odd that the line for the water outlet has a subnote to look a the water pump instruction.

I'm also have trouble believing in a TTY bolt for a plastic part. Especially when the initial torque specs are the same as the water pump. I'm thinking the simplest answer is that the torque table is wrong and the water outlet is not tty bolts.

 

[Robby]

All I have to go on is the 'add 30 degree' spec.........torque to yield has always been 'Torque to X (torque) + X degree's (yield).......the 30 degree's in this case initiates the 'stretch' or yield.

Rob

 

[ChevyGuy]

All I have to go on is the 'add 30 degree' spec.........torque to yield has always been 'Torque to X (torque) + X degree's (yield).......the 30 degree's in this case initiates the 'stretch' or yield.

Understood. But the section on changing the water outlet doesn't have a step for degrees, nor a reference to reference to tty bolts (such as "see section 0-10"). The section on replacing the water pump has both of those. It's only the "specs table" that suggests that the water outlet is tty bolts.

The manual is inconsistent with itself. But which part is correct?

I'm thinking whoever did the table "slipped" a row and populated the line for the water outlet with the information intended for the water pump which is the line below it. For me to believe that the water outlet install instructions are wrong, they'd have to omit one step and a caution - or else they updated the engine to use tty and forgot to update the procedure.

From the drawings, it appears that the seal is from rubber band like O ring. I'm not sure if it needs a specific pressure like a gasket would. If it was me, I think I'd go with straight torque and see if there's any leaks. If it leaks, then consider the 30 degrees.

 

[Robby]

Understood. But the section on changing the water outlet doesn't have a step for degrees, nor a reference to reference to tty bolts (such as "see section 0-10"). The section on replacing the water pump has both of those. It's only the "specs table" that suggests that the water outlet is tty bolts.

The manual is inconsistent with itself. But which part is correct?

I'm thinking whoever did the table "slipped" a row and populated the line for the water outlet with the information intended for the water pump which is the line below it. For me to believe that the water outlet install instructions are wrong, they'd have to omit one step and a caution - or else they updated the engine to use tty and forgot to update the procedure.

From the drawings, it appears that the seal is from rubber band like O ring. I'm not sure if it needs a specific pressure like a gasket would. If it was me, I think I'd go with straight torque and see if there's any leaks. If it leaks, then consider the 30 degrees.

On this one, I'm with you......can't imagine why a tty fastener would be necessary for a plastic to aluminum interface.....with a 'O' ring yet.

Just gets tightened till the plastic face meets the aluminum, to 70 inch pounds (I wouldn't bother....just make it tight, not crazy tight)....at that point the seal ring is fully collapsed and wont seal any better no matter how tight the fasteners......going further would likely crack the plastic.

Rob

 

[burd484]

water outlet

what is the hose part number that comes off the back of the water outlet that leads to the fire wall

 

[burd484]

help

what is the hose part number that comes out the back of the water outlet into the fire wall

 

[jtspetersen]

How to get this repair covered

Another update to the warranty coverage nightmare stories:

I bring my 2013 Cruze into the dealership after noticing the fan was running a lot more than usual, and seeing a puddle on the ground. I found this thread very quickly and told the dealership exactly what I though was wrong, as many of you had already had this issue. They of course said "we will take a look and get back to you."

They got back to me and said it was not covered under the powertrain warranty. They said it would cost me $500 for the work. I sad no way, call GM and figure this out. They came back with a 'special' discount from GM customer care of $300. I said no way, and called Chevy customer care directly. Meanwhile I told my father about what was going on and he said he would talk to the dealership in his home town where he has had an auto body business for years and has a good relationship with the GM dealer there. (I live across the country now, or that would have been the first place I would have gone to).

The dealer my father talked to said that if the part isn't put in the system with the right part number and the right part name (exact match only) it will not display as covered.

Ex. If the dealer put in part #25193922 and part name 'Water outlet pipe' <-- not covered
BUT Put in part #25193922 and part name 'Water outlet' <--BINGO.. you're a winner!!

The dealership I took it to was entering the part# correctly, but was calling the part a 'Coolant outlet pipe' so it was showing up as not covered. I called them up, had them recheck the part with just "Water outlet' and they called me right back and told me the work was covered and apologized for the confusion.

So I hope to save any other Cruze owners the pain and headaches I went through. If your Cruze is leaking coolant on the drivers side, tell you dealer:

"I believe the part you need to replace is part number 25193922 and be sure to put it through your system specifically as a 'water outlet'"

You can also tell them you learned this on the internet, where all knowledge come from

-Josh

Also, i got absolutely nowhere with Chevy Customer Care. Thumbs Down.

 

[ChevyGuy]

The dealer my father talked to said that if the part isn't put in the system with the right part number and the right part name (exact match only) it will not display as covered.

Ex. If the dealer put in part #25193922 and part name 'Water outlet pipe' <-- not covered
BUT Put in part #25193922 and part name 'Water outlet' <--BINGO.. you're a winner!!

The dealership I took it to was entering the part# correctly, but was calling the part a 'Coolant outlet pipe' so it was showing up as not covered. I called them up, had them recheck the part with just "Water outlet' and they called me right back and told me the work was covered and apologized for the confusion.

Can we get this info pinned somewhere?

 

[Abodame99]

I posted in another thread, but i think this might be the problem?

I was driving and all of a sudden a message came up, AC turning off, engine overheating. When i pulled over and popped the hood, coolant was all over the place. It looks like the water outlet might be cracked.

 

[arcticcatmatt]

Another one bites the dust.. such a poor design. Why make out of plastic

 

[Abodame99]

Im at the dealership now, I hope I don't have to argue about wether or not the part is under warrenty. With the history I have with the service department at the dealership, chances are I'm gonna have to drop some knowledge! Thank God for this site! The first thing I do after I buy a car is check the forums, and this one has definitely had the most helpful information on it! Thanks everyone!

 

[Sharkboy24]

What is the name or part for this, i cant find it anywhere

So is it covered or not under powertrain? Just paid $171 to get mine replaced. It's a $25 dollar part. Hard to believe it took two hours to work on.
View attachment 171641

 

[jsusanka]

Another one bites the dust.. such a poor design. Why make out of plastic

Yeah I can't believe they made the thing out of plastic.
Something that is under constant temperature change and vibration.
Really makes no sense.

I guess for people who want to get their moneys worth out of the car and keep it for longer than five years you should replace this part when you have the coolant changed.

 

[Abodame99]

What is the name or part for this, i cant find it anywhere

http://www.gmpartsdirect.com/chevro...t/cooling-system-scat/?part_name=water-outlet

Water outlet.

Sent from my SAMSUNG-SM-G920A using Tapatalk

 

[Valw314]

I have the same problem with my 2012 Cruze with 42,000 miles on it. Dealership and GM are telling me it isn't covered. Is it suppose to be covered under the 5yr power train warranty or did you have to buy the extended warranty from GM? The dealership sold me an extended warranty, but it wasn't with GM.

 

[ChevyGuy]

The dealer my father talked to said that if the part isn't put in the system with the right part number and the right part name (exact match only) it will not display as covered.

Ex. If the dealer put in part #25193922 and part name 'Water outlet pipe' <-- not covered
BUT Put in part #25193922 and part name 'Water outlet' <--BINGO.. you're a winner!!

The dealership I took it to was entering the part# correctly, but was calling the part a 'Coolant outlet pipe' so it was showing up as not covered. I called them up, had them recheck the part with just "Water outlet' and they called me right back and told me the work was covered and apologized for the confusion.

So I hope to save any other Cruze owners the pain and headaches I went through. If your Cruze is leaking coolant on the drivers side, tell you dealer:

"I believe the part you need to replace is part number 25193922 and be sure to put it through your system specifically as a 'water outlet'"

Can we get this post cloned and pinned?

 

[ChevyGuy]

I have the same problem with my 2012 Cruze with 42,000 miles on it. Dealership and GM are telling me it isn't covered. Is it suppose to be covered under the 5yr power train warranty

Yes. Read the warranty, it's specifically covered.

However, read this post. It appears that if the dealer enters the part description wrong, then their computer tells them it's not covered.

 

[Valw314]

That's what I thought I was reading. I will get back with the dealership then. Thank you