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Supporting Vendor
Tire & Wheel Specialists
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235 Posts
Discussion Starter · #1 ·
Hello everyone.

Thank you for visiting the Discount Tire Vendor forum.

First, about posting:

1. If you have a question about pricing or would like a technical question answered quickly, please contact your nearest Discount Tire location (known in parts of California as America's Tire) directly or call our mail order division, Discount Tire Direct, at 1.888.459.4080. This is the fastest way to get a response from us.

Find a location: Store Hours & Locations

2. We are great at making suggestions to fit your needs, but we need to know a few things in order to do this. If you are messaging us please include the following with your question:

  • Vehicle info (year, make and model)
  • Any vehicle modifications that may apply (suspension, brake or body mods, current wheel and tire sizes, etc.)
  • Your driving habits
  • How you will be using this product (highway driving, racing, winter, etc.)

Providing us with this information will help us to give you the most accurate answers.


About us:

Discount Tire is the largest independent tire and wheel distributor in the world with over 900 stores nationwide. We offer the lowest out the door price on all the products we carry. If a competitor has a cheaper advertised out the door price, we'll beat it! Our number one goal is our customers' safety and complete satisfaction. If you aren't satisfied for any reason, let us know and we'll do everything we can to make it right. Here at Discount Tire, we offer the industry’s best tire certificate program, and no, it is not pro-rated. Purchase our Certificate For Repair, Refund or Replacement and in the case of a road hazard or manufacturer defect, the tire price is covered at no additional cost.

Why we are here:

We are here to support the community by providing help and to assist with technical questions. Like noted above, we are great at making recommendations so if you need any assistance in this area, let us know.

We are also here to listen. Your opinions are extremely valuable to us and they do matter. We will, from time to time, post new products or products in development and will ask you what you think. Be honest, it's your opinion, good or bad.

We'll see you on the boards!
 

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I had some a replacement OEM tire mounted at one of your stores with the road force. It is as smooth as new. The original tire had a puncture on the shoulder.

I went to similarly named competitor first and they didn't understand what a matching tire means when there are 6 different types of GoodYear Assurance tires. The car has less than 4,000 miles on it at the time. I wanted my set to continue matching. Yes I am particular.
 

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Supporting Vendor
Tire & Wheel Specialists
Joined
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235 Posts
Discussion Starter · #5 ·
Thank you for sharing your experience with us, Jacque8080 and for giving us the opportunity to help!

I completely understand where you're coming from regarding the matching set - with so many O.E. tire options offered by the same brand/line/size, it's important to keep the tires the same in situations like you described due to varying tread patterns, construction, and even rubber compounding between all the options.
 
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