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Discussion Starter · #1 · (Edited)
Hi I want to get basic maint (oil etc) done local we only own one car its easier for us w/ sched and price and trust. (chevy damages our car everytime it goes thru' our dealer)
If my mechanic is not ase certified can they void my waranty? My mechanic says thats illegal as long as I keep my paper work that it was done. Which is it? I obviously have to go to a dealer for warranty work.
(our orig local mechanic was ase, but he quit recently and new one is not :( ) input? thanks...
 

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Discussion Starter · #3 ·
huh another lie were told at sale of care. That place has me so p'o'! BUT is it ok to use non ase for general reasons I mean whats the diff? thanks so much!!
 

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You or ANY mechanic can do your regular maintenance without warranty nullification. Just like fueling, topping fluids, changing tires by non-GM OR Non-ASE entity will not void your warranty.

The KEY is maintain meticulous records.

Keep dated receipts with odometer readings for every maintenance item and follow the recommended intervals in your manual.

Repairs are when you need to deal strictly with GM.
 

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2014 Cruze Diesel, 2007 Cobalt, 1981 Camaro Z28, 2017 Volt
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huh another lie were told at sale of care. That place has me so p'o'! BUT is it ok to use non ase for general reasons I mean whats the diff? thanks so much!!
Sounds like you need a different dealer.
 

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You, sir, need to find a different GM dealership. Preferably a Chevy dealership but any GM dealership is authorized to work on your Cruze. For routine maintenance just keep meticulous records of dates and mileage. For oil, in your case I would stick with a good dexos1 certified oil even though there are some oils, such as AMSOil Signature Series that exceed all dexos1 requirements. On an oil change I think I would take pictures of the DIC showing the remaining oil life as well.
 

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Discussion Starter · #9 ·
Yes I do need a diff dealer! We (like fools) bought into the stupid ext warranty but they screwed us into use us or pay deductable thing, guess Im stuck w/ paying. This place owns just about every call dealer in our town. We are searching for one out of town now. Ive run into so many people who say they give a good deal at sale but dont ever let them take your car in the garage dpt. Its true, its wrong of them but so true. They make it on the good sales but the service dpt is full of creeps. I wonder can I get out of the warranty and how often do you really need them or do they cover? its comprehensive.
 

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Yes I do need a diff dealer! We (like fools) bought into the stupid ext warranty but they screwed us into use us or pay deductable thing, guess Im stuck w/ paying. This place owns just about every call dealer in our town. We are searching for one out of town now. Ive run into so many people who say they give a good deal at sale but dont ever let them take your car in the garage dpt. Its true, its wrong of them but so true. They make it on the good sales but the service dpt is full of creeps. I wonder can I get out of the warranty and how often do you really need them or do they cover? its comprehensive.
It depends on your luck. For me I got the higher priced $0 deductible and used it religiously since I exceeded the 36K miles in a year and a half. I say about year 2 I would have paid for that warranty 2 times over if I had a deductible each time. I'm the rare person who literally cost them money on that warranty like Doug DeMuro and his Range Rovers extended warranty.

As for dealerships being ran by the same folks, I been there with that. When I lived in VA it was like that. Even Maryland was bad. It was to the point I would limp my Subaru to Cherry Hill, NJ dealership because it was 4 mins from the SoA headquarters.
 

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Yes I do need a diff dealer! We (like fools) bought into the stupid ext warranty but they screwed us into use us or pay deductable thing, guess Im stuck w/ paying. This place owns just about every call dealer in our town. We are searching for one out of town now. Ive run into so many people who say they give a good deal at sale but dont ever let them take your car in the garage dpt. Its true, its wrong of them but so true. They make it on the good sales but the service dpt is full of creeps. I wonder can I get out of the warranty and how often do you really need them or do they cover? its comprehensive.
If you can tell us what the name of the company on the contract is better info could be provided. Generally these VHC's (Vehicle Service Contracts) can be used at any licensed shop, not just dealers although your deductible would apply. Also they usually can be cancelled for a prorated refund minus an administrative cost if it hasn't been used yet
 

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Ha, when my dealer told me it will cost me 40 bucks extra to use dexos that is required anyway, told him for that kind of money, I will change it myself. He said, perfectly fine, just keep records, saved the receipts and took digital photos of the date, oil remaining, and the mileage. Never had problems.

In reality, dexos is actually a lot cheaper than conventional oil, you get darn near twice the mileage with this stuff compared to conventional oils.

Did have to spend 30 bucks for a pair of low profile plastic oil changing ramps. My 50 year old at the time steel ones were too steep. Never had problems with that oil filter cap falling off causing engine fires, was put on straight with the correct torque. If I spilled a drop, would clean that up, but this only happened the first time.
 

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Discussion Starter · #13 · (Edited)
If you can tell us what the name of the company on the contract is better info could be provided. Generally these VHC's (Vehicle Service Contracts) can be used at any licensed shop, not just dealers although your deductible would apply. Also they usually can be cancelled for a prorated refund minus an administrative cost if it hasn't been used yet
It says Zurich and can use authorized repair dealer its comprehensive w/ 100 buck ded if not at dealer purch. Im nervous because people are telling me they try to use these type of things and nothing is covered. If they do pay for stuff maybe keep it. They got us tired and near closing w/ a great deal on the car so our heads were burnt by that time we didnt think to ask for other options of warranty and they didnt offer.
EDIT to say I just called zurich warranty and they said I could get 86 percent back at this point minus 50 fee. And I can go to any authorized dealer which could be non chevy but they have to call to pre authorize. I did pay more for the stupid non deductable if I go to selling dealer. That makes me mad the dont even tell you that stuff. I had no clue there were options. I will be wiser next time around.

i Wonder if these things pay off and they really do pay for whats cov'd. Hmm? I worry they will look at my repair records and say oh not chevy or something a void it.
 

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Discussion Starter · #14 ·
Ha, when my dealer told me it will cost me 40 bucks extra to use dexos that is required anyway, told him for that kind of money, I will change it myself. He said, perfectly fine, just keep records, saved the receipts and took digital photos of the date, oil remaining, and the mileage. Never had problems.

In reality, dexos is actually a lot cheaper than conventional oil, you get darn near twice the mileage with this stuff compared to conventional oils.

Did have to spend 30 bucks for a pair of low profile plastic oil changing ramps. My 50 year old at the time steel ones were too steep. Never had problems with that oil filter cap falling off causing engine fires, was put on straight with the correct torque. If I spilled a drop, would clean that up, but this only happened the first time.
Unfortunatly we cant work on our car in rental lots. They are only giving me prices for full synthetic and its high.
 

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First, its going to be very hard for a dealer or GM to deny you a warranty if something goes wrong with engine no matter where you get your oil changed. Second, most dealers, GM or anybody who knows cars can really tell if a car has been taken care of and engine oil has been changed. Its not going to be hard once they open the engine up. Second what are you guys saying is expensive at the dealership for a oil change. Near me for full synthetic now for a cruze its like 45 bucks which isn't bad. Dexos was more expensive because it was a blend. Going forward the only way its dexos certified is that it has to be fully synthetic. All new GM vehicles will be requireing for synthetic in the future.
 

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Unfortunatly we cant work on our car in rental lots. They are only giving me prices for full synthetic and its high.
Very well aware of this situation, get upset if you clean your windshield in these places. One reason for my kids to come home and let their dad take care of it. Changing oil is not enough, charge you 30-40 bucks more to replace the air filter, tell you if you don't, your engine will stall and you will die.

Ha, one son was having his oil changed by his Ford dealer, when under warranty, nothing was wrong with it, when it expired, everything was wrong with it, even things that were weren't wrong. Asked me to teach him how to change is oil and filter and now doing it himself, saves a lot of grief.
 

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It says Zurich and can use authorized repair dealer its comprehensive w/ 100 buck ded if not at dealer purch. Im nervous because people are telling me they try to use these type of things and nothing is covered. If they do pay for stuff maybe keep it. They got us tired and near closing w/ a great deal on the car so our heads were burnt by that time we didnt think to ask for other options of warranty and they didnt offer.
EDIT to say I just called zurich warranty and they said I could get 86 percent back at this point minus 50 fee. And I can go to any authorized dealer which could be non chevy but they have to call to pre authorize. I did pay more for the stupid non deductable if I go to selling dealer. That makes me mad the dont even tell you that stuff. I had no clue there were options. I will be wiser next time around.

i Wonder if these things pay off and they really do pay for whats cov'd. Hmm? I worry they will look at my repair records and say oh not chevy or something a void it.
Zurich is known as one of the top insurers. Your coverage would depend on the plan you picked, and a $100 deductible is quite normal. You should have a book or a contract that clearly spells out what is covered and what is not covered. Your service records depending on the repair might be required to obtain service. I think you meant a $50 fee if you cancel. Many of us picked up the GMPP policy. Since my plan covers so much they only list what's not covered. Take a look at it and then compare it to the Zurich policy. All shops require a pre authorization before any repairs are approved. Do you remember how much it set you back. My Dealer stuck me with a GMPP (ALLY) $100 major guard policy for $1500, I was not happy with that, canceled it for free during the first 30 days, went to the next Chevy Store and bought a better GMPP $0 Deductible policy for $500 less, $1100. It will fully take me through 2021 with little repair worries although maintenance is a must if you expect to get service!
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Rather than list everything it covers, we've listed what's excluded.

  • Major Guard Exclusions
    • Batteries and battery covers (including
      electric/hybrid vehicle battery packs)
    • Body parts, panels and rails
    • Brake drums
    • Brake pads / linings and brake shoes / rotors
    • Bright metal
    • Bumpers
    • Carpet and upholstery
    • Chassis frame
    • Convertible and vinyl tops
    • Correction of air and water leaks, wind
      noise, odors, squeaks or rattles.
    • Cross members
    • Drive belts
    • Electric/hybrid vehicle charging units and charge cords
    • Engine coolant
    • Engine tune-up
    • Exhaust component and catalytic converter
    • Filters
    • Fluids
    • Glass
    • Heater and vacuum hoses
    • Hinges

    • Lamp assemblies and capsules
    • Lenses
    • Light bulbs
    • Lubricants
    • Manual clutch disc
    • Moldings
    • Paint
    • Radiator hoses
    • Recharging the air conditioner
    • Rust damage
    • Sealed beams
    • Sheet metal
    • Shock absorbers
    • Solar panels
    • Spark / glow plugs and wires
    • Tires
    • Trim
    • Weather-strips
    • Wheels


 

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Son and I are receiving extended warranties all the time now that our five year PT is history. Claim they can save us thousands of dollars in repairs. How can they do this and still make a profit?

Snail mail, emails, and phone calls. I just hang up, son likes to tease, I don't have that vehicle anymore, what do you have now? Nothing, riding my bicycle now.

Ha, one said will cost me $1,500.00 if my power window quits, can pick up a new one for 27 bucks and replace it quicker than driving to a repair shop. Yet another minor problem, have to find a repair shop that honors their warranty.

Dealer tried to sell me one, talked to the wrong kid, sure benefits you, I told him, you are making 50% of the cost of this thing. I know this for a fact.
 
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