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I have a 2014 cruze that has the same issues. 1st time the glass failed to lower the dealer covered it under the warrantee. That fix was good for 11 months. The 2nd time the car had 37000 miles no longer under warrantee but I was able to get them to fix it again. Today now 13 months later the glass and the regulator have again become seperated yet a 3rd time. Could this be an example of if you want it done right you do it yourself. There was no ice or snow last night , the vehicle was started and warmed since it was 28 degrees . Yet, it still failed.
 
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