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Discussion Starter #1 (Edited)
Greetings Group! This is my first post.

Two weeks ago I bought a 2012 Cruze LT RS and I've owned a 2011 Equinox for about six months. Both keys look the same and I inadvertently put the Equinox one in the Cruze one stupid morning (which I am prone to have sometimes). The key went in fine but wouldn't turn (to be expected) but what I didn't expect was that I wouldn't be able to get the key out without several good yanks (and I don't mean those from south of the border).

I did get it get but was initially afraid that I had damaged something beyond repair. My dealer said that they had never heard of anybody that had done that but it is a security feature that when the wrong key is tried in the ignition it clamps down on the key to prevent removal. I asked, "What was I supposed to do in that situation, have it towed here to have it removed?" They said, "I guess so".

I can't imagine this being a designed feature. It doesn't make sense. Simply knowing that the wrong key won't start the vehicle is enough. Why make so that I can't get the key out?

Any idears?

Thanks in advance,

Randy
 

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Greetings Group! This is my first post.

Two weeks ago I bought a 2012 Cruze LT RS and I've owned a 2011 Equinox for about six months. Both keys look the same and I inadvertently put the Equinox one in the Cruze one stupid morning (which I am prone to have sometimes). The key went in fine but wouldn't turn (to be expected) but what I didn't expect was that I wouldn't be able to get the key out without several good yanks (and I don't mean those from south of the border).

I did get it get but was initially afraid that I had damaged something beyond repair. My dealer said that they had never heard of anybody that had done that but it is a security feature that when the wrong key is tried in the ignition it clamps down on the key to prevent removal. I asked, "What was I supposed to do in that situation, have it towed here to have it removed?" They said, "I guess so".

I can't imagine this being a designed feature. It doesn't make sense. Simply knowing that the wrong key won't start the vehicle is enough. Why make so that you can't get the key out?

Any idears?

Thanks in advance,

Randy
I'm pretty sure there is a slot you can insert a screwdriver or something alike into, if you remove the plastic under the steering wheel that will properly release the key....I think. It's also how you remove the key when the car is dead as well....I think haha
 

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I imagine that I could figure it out myself from what Anthony said if it happens again but the average owner would have no option but to have his car towed to a dealer to get the key removed. That's dumb designing in my book. I'd sure like to hear an explanation from a GM/Chevrolet representative as to how this feature benefits me.
 

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Greetings Group! This is my first post.

Two weeks ago I bought a 2012 Cruze LT RS and I've owned a 2011 Equinox for about six months. Both keys look the same and I inadvertently put the Equinox one in the Cruze one stupid morning (which I am prone to have sometimes). The key went in fine but wouldn't turn (to be expected) but what I didn't expect was that I wouldn't be able to get the key out without several good yanks (and I don't mean those from south of the border).

I did get it get but was initially afraid that I had damaged something beyond repair. My dealer said that they had never heard of anybody that had done that but it is a security feature that when the wrong key is tried in the ignition it clamps down on the key to prevent removal. I asked, "What was I supposed to do in that situation, have it towed here to have it removed?" They said, "I guess so".

I can't imagine this being a designed feature. It doesn't make sense. Simply knowing that the wrong key won't start the vehicle is enough. Why make so that I can't get the key out?

Any idears?

Thanks in advance,

Randy
Hey Randy I'm actually in this predicament right now lol how did you get your key out? I'm giving this key a few good yanks myself.
 

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Discussion Starter #12
Hey Randy I'm actually in this predicament right now lol how did you get your key out? I'm giving this key a few good yanks myself.
I feel your angst Edward. In my case, fortunately the key would come out 2/3 of the way so I was able to get a pair of vice grips on it and by using a flat head screwdriver, pry between the lock cylinder and the vice grips. It came out quite easily that way and I haven't had a problem since. My thinking at the time was that I had to get it out and if I broke the lock in the process so be it. It's about $300CAD to replace it. Good luck.
 

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I feel your angst Edward. In my case, fortunately the key would come out 2/3 of the way so I was able to get a pair of vice grips on it and by using a flat head screwdriver, pry between the lock cylinder and the vice grips. It came out quite easily that way and I haven't had a problem since. My thinking at the time was that I had to get it out and if I broke the lock in the process so be it. It's about $300CAD to replace it. Good luck.
...and welcome to the group. ?
 

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Discussion Starter #14
Don't pull too hard on the fob. The part that connects the actual key to the fob is made of white metal and will break easily.
 

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I feel your angst Edward. In my case, fortunately the key would come out 2/3 of the way so I was able to get a pair of vice grips on it and by using a flat head screwdriver, pry between the lock cylinder and the vice grips. It came out quite easily that way and I haven't had a problem since. My thinking at the time was that I had to get it out and if I broke the lock in the process so be it. It's about $300CAD to replace it. Good luck.
Did you get the key out Edward?
 

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Hey Randy I'm actually in this predicament right now lol how did you get your key out? I'm giving this key a few good yanks myself.
Welcome Aboard! (y)

Don't forget to introduce yourself and your Cruze here.


(moving thread to Gen1 Appearance, Body, Detailing, & Interior from Introductions)
 

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Greetings Group! This is my first post.

Two weeks ago I bought a 2012 Cruze LT RS and I've owned a 2011 Equinox for about six months. Both keys look the same and I inadvertently put the Equinox one in the Cruze one stupid morning (which I am prone to have sometimes). The key went in fine but wouldn't turn (to be expected) but what I didn't expect was that I wouldn't be able to get the key out without several good yanks (and I don't mean those from south of the border).

I did get it get but was initially afraid that I had damaged something beyond repair. My dealer said that they had never heard of anybody that had done that but it is a security feature that when the wrong key is tried in the ignition it clamps down on the key to prevent removal. I asked, "What was I supposed to do in that situation, have it towed here to have it removed?" They said, "I guess so".

I can't imagine this being a designed feature. It doesn't make sense. Simply knowing that the wrong key won't start the vehicle is enough. Why make so that I can't get the key out?

Any idears?

Thanks in advance,

Hello Randy
I was reading your post about stuck wrong key in cruze 2012.
I just wonder how did you solve that problem.
Thanks
Rade
 

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Wrong key stuck in Cruze lock: Like Randy at the top of this post, I mistakenly inserted my 2013 Chevy Equinox key in the ignition of my 2012 Cruze ECO. Key wouldn't turn, and when I tried to remove it, it came out 3/4 of the way and then hung up. It would slide back in, but hung up hard when I withdrew it about 3/4 way. Jiggling it, trying to turn the wheel, moving stick shift, turning a screwdriver in the release hole under the ignition, none of this worked (nor did I expect it to). I also tried squirting graphite lock lubricant up into the key/lock slot and working it back and forth, no change.

I got my spare Equinox key and compared the key slot pattern to the Cruze key. Equinox had a sharp hook in the slot right near the end. I figured this was hanging up in the lock cylinder. I used Randy's approach of grabbing the key with vise grips and prying against the face of the lock cylinder with a large screwdriver. With a lot of force, the key came out.

Then I was able to insert my correct Cruze key in the ignition lock. It went in, and I can turn it and start the car and turn it off. The new problem is that now the Cruze key hangs up when I pull it about 3/4 of the way out of the ignition cylinder. I can push it back in, turn the ignition on and off, and slide it most of the way out, but it still hangs up like the Equinox key did.

Not sure if I've damaged the ignition lock cylinder. I'd like to try spraying penetrating oil into it, but afraid of doing more damage. Please post if you have factual knowledge about this condition and how to resolve it. Thanks.
 
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